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Customer Account Representative

BeloForm Craft
locationCincinnati, OH, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionCompany Description

At Beloform Craft, we are dedicated to cultivating excellence through innovative leadership and a commitment to growth. Our team thrives on collaboration, creativity, and a shared vision for developing the leaders of tomorrow. We value talent, ambition, and a drive to make a meaningful impact in the workplace.

Job Description

We are seeking a Customer Account Representative to join our dynamic team. This role is ideal for someone who enjoys building strong client relationships, ensuring customer satisfaction, and contributing to the growth of a thriving company. You will serve as the primary point of contact for our valued clients, helping them navigate our services with ease and professionalism.

Responsibilities

  • Manage and maintain client accounts, ensuring high levels of customer satisfaction

  • Respond to customer inquiries promptly and professionally

  • Collaborate with internal teams to resolve client issues efficiently

  • Identify opportunities to enhance client experience and drive account growth

  • Maintain accurate records of customer interactions and account information

Qualifications

  • Strong communication and interpersonal skills

  • Excellent organizational skills and attention to detail

  • Ability to manage multiple client accounts simultaneously

  • Professional demeanor and problem-solving mindset

  • Motivated, reliable, and committed to delivering exceptional service



Additional Information

  • Competitive salary ($52,000 – $58,000 per year)

  • Opportunities for professional growth and advancement

  • Supportive and collaborative work environment

  • Skill development and training opportunities

  • Full-time position with standard working hours

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