Job Description
Job Description
Midwest Vision Partners is seeking a Financial Coordinator to support surgical operations and enhance the patient financial experience. In this role, you will partner closely with patients, physicians, and cross-functional teams to provide accurate financial counseling, drive upfront collections, and support efficient surgical scheduling and utilization.
Schedule:
- Monday–Thursday: 8:00 AM – 5:00 PM
- Friday: Half day
What You Will Be Working OnPatient Financial Coordination
- Collect patient financial responsibility prior to date of service, including deductibles, co-pays, coinsurance, and premium IOL payments
- Verify insurance benefits and ensure accurate calculation of patient responsibility
- Educate patients on financial expectations and available payment options to improve upfront collection rates
Surgical & Operational Support
- Ensure accurate allocation and posting of premium lens revenue between the practice and ASC
- Monitor OR schedules to identify cancellations and underutilized block time
- Conduct proactive outreach to canceled patients to reschedule procedures
- Maintain and manage recapture lists to backfill open surgical time and optimize utilization
- Track and report on key performance metrics, including collections, cancellations, and block utilization
- Collaborate with ASC teams, physician offices, and Revenue Cycle Management (RCM) to ensure alignment and efficiency
What Will Make You Successful
- Strong patient communication skills with the ability to explain financial information clearly and empathetically
- Excellent interpersonal and relationship-building skills
- High attention to detail and strong organizational skills
- Problem-solving mindset with a focus on improving processes and outcomes
- Strong sense of accountability and ownership
What You KnowEducation & Experience
- High school diploma required; Associate's or Bachelor's degree preferred
- 2+ years of experience in healthcare front-end collections or patient financial counseling
- Experience with insurance verification and patient responsibility calculations
- Understanding of how upfront collections impact accounts receivable (AR) and overall cash flow
- Familiarity with surgical scheduling workflows and block utilization
- Experience with premium IOL or elective upgrade offerings preferred
Additional Information
This role may include additional responsibilities as assigned and is not intended to be an exhaustive list of duties.
About Midwest Vision Partners
Vision is a precious gift. Midwest Vision Partners (MVP) is dedicated to improving and preserving vision by supporting a network of world-class ophthalmologists and optometrists who provide exceptional, patient-centered care. Headquartered in Chicago, MVP supports 70+ locations across Ohio, Michigan, Pennsylvania, West Virginia, and Illinois, with over 140 physicians and 1,500 employees committed to delivering outstanding outcomes for every patient.
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