Chief of Staff

Job Description

Job DescriptionDescription:

Living the vision of "Advancing the business of healthcare today for a better tomorrow," Medical Group Management Association (MGMA) works to perpetuate success throughout the healthcare industry as the premier association for professionals who lead medical practices. Since 1926, through data, people, insights, and advocacy, MGMA empowers medical group practices to innovate and create meaningful change in healthcare. We believe the future is what you make it, and we’re here to support the people who are ready to make the world a better place. Tomorrow will be remarkable because MGMA is here to help.

The Medical Group Management Association (MGMA is looking for a Chief of Staff to join our Denver/hybrid team.

The Chief of Staff (CoS) is a critical partner to the Chief Executive Officer, serving as the CEO’s primary administrative support and trusted advisor on administrative initiatives. . This role provides leverage to the CEO by ensuring preparation, execution, and focus on top priorities; coordinating strategic initiatives, and managing executive office operations. This position plays a key role in advancing the CEO’s vision by supporting initiatives and ensuring alignment across the senior leadership team. The CoS also supports the governance functions of the Strategic Advisory and Governance Board, ensuring strong communication, effective board engagement, and seamless execution of governance processes. While not a decision-making role, the CoS amplifies the CEO’s impact through strong coordination, communication, and consistent delivery.

Requirements:

Essential Functions

Executive Support and Strategic Partnership

• Serve as the CEO’s right hand, ensuring preparation, follow-up, and focus on top priorities.
  Provide requested research, analysis, and material to inform the CEO’s decision-making.
• Will also act as the administrative liaison between the CEO and other external stakeholders
  Draft communications, talking points, presentations, and briefings for the CEO.
  Represent the CEO in select meetings and internal initiatives.
• Lead executive office operations, including board relations and ensuring operational effectiveness with a high level of support to the executive team.

Governance and Board Support

• Partner with the CEO, Executive Committee, and Committee Leadership to plan and execute board and committee meetings, including follow-ups and coordination of leadership responsibilities.
• Lead the development, coordination, and timely delivery of board materials.
• Ensure governance best practices, board onboarding, and evaluation processes are supported.
• Act as a key point of contact between staff leadership and the board.

Strategic Alignment and Organizational Execution

• Advance execution of strategic initiatives and monitor cross-functional accountability.
• Manage follow-up on CEO and board directives, ensuring progress and outcomes are tracked.
• Facilitate alignment of leadership team activities with organizational strategy.
• Lead or support high-visibility special projects at the request of the CEO.

Leadership and Culture

• Strengthen internal communications by cascading CEO priorities and organizational updates.
• Model collaborative, mission-driven leadership consistent with the association’s values.
• Build trusted relationships across staff, board, members, and external stakeholders.

Supervisory duties

Direct supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; coaching, mentoring, and providing guidance; planning, assigning, and directing work; setting goals, appraising performance, and recognizing achievements; addressing performance or behavioral issues; and resolving employee concerns.

Knowledge, skills, and abilities

• High emotional intelligence, discretion, and executive presence.
• Exceptional written and verbal communication skills.
• Expertise in executive messaging, internal communications, and stakeholder engagement with experience preparing executive-level material.
• Exceptional organizational and project management skills.
• Familiarity with corporate strategy, goal-setting strategy, and performance metrics.
• Knowledge of board structure, bylaws, meeting protocols, and compliance requirements.
• Ability to anticipate challenges, analyze data, and propose solutions.
• Ability to balance strategic thinking with execution and operational detail.
• Deep understanding of healthcare industry issues, policy, and business of medical practice strongly preferred.

Education

• Bachelor’s degree in business administration, communications, or related field.
• Master’s degree (MBA, MHA, MPH, or related field) strongly preferred.

Experience

• 10+ years of progressive experience in roles that directly support senior executives, including prior experience working directly with CEOs and the board of directors in complex organizations
• Demonstrated success in strategic planning, project execution, and cross-functional leadership.

An equivalent combination of education and experience may be substituted on a year-for-year basis.

Additional Requirements/Licenses/Certifications

• Must have reliable transportation.
• Must have a valid driver’s license.

Working environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed in an indoor, professional office environment.
• Will need to attend conferences and MGMA events around the country.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and scanners.
• Regular, predictable attendance is required.

Physical Activities

The physical demands described here are representative of those that must be met by employees in this role, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee is regularly required to successfully interact and accurately exchange information using the following suite of verbal and non-verbal communication skills critical to expressing oneself and conducting professional interactions on behalf of the business:

• Ability to read, write, edit
• Ability to converse, discuss, convey
• Also includes interactive engagement with software applications, computer graphics, and the ability to conduct internet research.

While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following observational abilities:

• Ability to perceive, identify, recognize
• Ability to detect, determine, discern, judge
• Ability to assess, estimate, compare

This is a largely sedentary role, so employee must be able to remain in a sedentary position while focusing for extended periods of time throughout the workday. Position also requires occasional movement inside the office to access file cabinets, printers, etc. While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following operational abilities:

• Ability to operate PC/keyboard and other office productivity equipment
• Ability to position self to traverse/navigate around typical office setting
• Ability pull/push, lift, open/close, grasp/manipulate, transport up to 10 lbs.

Why Work for Us

MGMA prides itself on providing team members from all walks of life with an inclusive work environment and comprehensive benefits package, including medical, dental, and vision coverage, life insurance, and both short- and long-term disability. We invest in our employees' growth with a 401(k) plan featuring company match, profit-sharing, and professional development opportunities. We prioritize work-life balance through a hybrid work schedule, an employee assistance program, and a generous time off package, which includes three weeks of vacation, 80 hours of sick time, and 11 paid holidays. From a flexible spending account and on-site fitness center to volunteer opportunities and tuition assistance, MGMA is committed to giving employees a well-rounded and gratifying employment experience.

We are an equal opportunity employer. All applicants shall be considered according to their individual qualifications, abilities, experience, and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status, or any other basis protected by applicable law.

MGMA does not engage in immigration sponsorship or relocation.

The application deadline is September 8, 2025. This may be extended in the event additional time is necessary to receive a sufficient number of qualified candidates. The approximate salary range for this position is $113,000- $145,000, depending on the skills, education, and experience of the candidate.

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