Job Description
Job Description
Responsibilities:
- Review documents and applications for completeness and accuracy.
- Prepare eligibility documents, bar-code, scan, index, and upload documents into OnBase and/or HEAPlus.
- Validate proper scanning and re-indexing to the correct eligibility type.
- Send appropriate notices and emails; correct addresses in the system as needed.
- Document, scan, validate, sort, and prep returned mail for scanning; research and refer items to the appropriate person per guidelines.
- Follow administration and office/unit guidelines; coordinate translation services or bilingual staff when required.
- Compile data and complete reports accurately and on time.
Required Skills & Qualifications:
- Good listening, oral, and written communication skills.
- Ability to establish and maintain effective working relationships.
- Effective time management and organizational skills; ability to multi-task and prioritize.
- Ability to adapt to changing environments and new technologies.
- Accuracy in compiling data and completing reports on schedule.
Preferred Skills:
- Proficiency with Microsoft Word, Excel, and Google Workspace.
- Knowledge of office practices and procedures.
- Experience operating terminal computers to input data and review case records.
Company DescriptionAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
Company Description
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.