Job Description
Job Description
Job Summary:
Medihub Pharmacy is seeking an engaging, bilingual (English/Spanish) Pharmacy Sales & Service Associate to join our front-line team. This role is ideal for someone who thrives in a fast-paced, community-focused environment and is passionate about patient care, customer service, and sales. You will be the face of our pharmacy—greeting customers, handling transactions, promoting services, following up with patients, and playing a key role in growing our patient base.
Responsibilities:
• Greet and engage walk-in customers warmly, assisting with questions related to pharmacy services and over-the-counter products.
• Accurately process transactions using the pharmacy POS system, including cash, credit, and insurance co-payments.
• Assist patients with prescription pickup and provide updates on order status.
• Make outbound calls and answer inbound calls to coordinate refills, remind patients about pickups, and assist with new customer onboarding.
• Promote Medihub Pharmacy services, including delivery, bilingual support, and patient education.
• Track and follow up with potential customers who have expressed interest in transferring or starting prescriptions.
• Maintain a clean and organized front-end area, ensuring promotional materials and flyers are visible and available.
• Assist with insurance card entry, profile creation, and other basic patient onboarding steps.
• Collaborate with pharmacy staff to meet daily patient acquisition goals and support marketing efforts.
Qualifications:
• Bilingual (Spanish and English) required.
• Proficient in typing, reading, and writing in both English and Spanish.
• Strong computer skills, including the ability to navigate basic software, email, and data entry.
• Friendly, outgoing personality with excellent verbal communication skills.
• Comfortable initiating conversations with customers and promoting services.
• Ability to multitask and remain composed in a fast-paced environment.
• Prior experience in a pharmacy, healthcare, or customer service role is a plus—but not required.
• Training will be provided for pharmacy-related software, POS systems, and basic operations.
• High school diploma or equivalent required.
Join Our Team:
Be a key part of Medihub Pharmacy’s mission to bring personalized, accessible healthcare to our community. If you’re ready to connect with patients, drive results, and represent a pharmacy that cares—apply today!