Customer Service Representative & Order Processing

Job Description

Job Description

Busy company will be adding to their team. Prior experience in a call center or similar customer service in an office with order processing, quoting, and troubleshooting is needed. 18months or more experience at the same company in a customer service role.

Most of your day is on the phone working with customers for products questions, availability, entering and processing orders, follow-up calls with customers, and a variety of clerical duties. Good with measurements and basic math aptitude.

Fast-paced with deadlines. Temporary to start with a chance to be hired on as a regular employee. Company will interview in a couple of weeks for a February training class.

Skills needed:

• Touch typing above 30wpm
• MS Outlook email, basic Excel, and Word
• Basic math calculations
• Manual and digital recordkeeping
• Follow-up skills
• Keen attention to detail
• High school diploma or GED/Equivalent

8a-5p 4 days per week, and 7a-5pm (1 hour overtime) on Wednesdays. Occasional Saturdays. Temporary-to-hire. Candidate needs to be very punctual to work.

$19.25/hr. Increase in pay to $20/hr if hired as a regular employee, with an opportunity to learn product lines & test for proficiency with small pay increases upon satisfactory completion/passing test for each product line mastered. Nice benefits, too.