Job Description
Job DescriptionPrimary Job Title:
Phlebotomist Patient Services Representative II (PSR II)Alternate/Related Job Titles:
- Certified Phlebotomist
- Specimen Collection Specialist
- Medical Laboratory Assistant
Location:
Richmond, INOnsite Flexibility:
OnsiteContract Details:
- Position Type: Contract
- Contract Duration: ~2 months
- Start: As Soon As Possible
Job Summary:The Phlebotomist Patient Services Representative II (PSR II) serves as the face of the organization for patients receiving diagnostic services. This role involves collecting and processing high-quality blood specimens, ensuring accurate labeling, and maintaining professionalism throughout each patient interaction. The PSR II provides a reassuring experience for patients while adhering to strict safety, confidentiality, and quality standards. Successful candidates may work in patient service centers, physician offices, or other designated healthcare settings.Key Responsibilities:
- Perform daily phlebotomy and specimen processing duties accurately and on schedule under the supervision of an area lead.
- Maintain a safe and professional environment that complies with all health and safety standards.
- Verify patient demographic data and confirm proper labeling post-venipuncture in the patient’s presence.
- Maintain all required records and documentation in accordance with company policy.
- Demonstrate strong organizational commitment and a positive, patient-centered attitude.
- Provide exceptional customer service while handling multiple priorities in a high-volume environment.
- Adhere to all company policies and procedures, including dress code, safety protocols, and compliance guidelines.
- Exhibit flexibility for weekends, holidays, on-call, and overtime based on staffing needs.
- Maintain reliable transportation and valid driver’s license (if required).
Required Experience:
- 1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
- Customer service experience in healthcare, retail, or service industries preferred.
- Keyboard/data entry proficiency.
Nice-to-Have Experience:
- Two years in a Patient Service Center environment.
- Familiarity with Epic or Quanum software systems.
- Experience working in multi-site or high-volume collection environments.
Required Skills:
- Phlebotomy and specimen processing
- Patient interaction and customer service
- Data accuracy and entry
Preferred Skills:
- Process excellence and workflow efficiency
- Communication and problem-solving
- Organizational and time management
Additional Skills:
- Pediatric and geriatric phlebotomy
- HIPAA and confidentiality compliance
- Flexibility for schedule and coverage changes
Shift/Hours:
- Eastern Time Zone
- Monday – Friday, 7:30 AM – 4:30 PM
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Client:A leading provider of diagnostic information services dedicated to empowering healthier lives through data-driven healthcare insights. The organization leverages advanced laboratory science and technology to help identify, treat, and prevent disease across diverse patient populations.About GTT:GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!Job Number: 25-27114
#gttqst #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers 
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
Company Description
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015