Job Description
Job Description
5-Month Temp-to-hire contract
●Answers customer calls to provide information regarding directions, processing mail,
cashiering, posting, payment application and termination of service, payment arrangements,
collections, meter reading, billing, inspections, audits, meter test, and repair and
replacements
●Analyze customer billing and payment history
●Effectively troubleshoots customer inquiries
●Contacts delinquent customers to make arrangements for payment or discontinuance of
service
●Maintains account ledgers and assembles information regarding delinquent accounts for
possible legal action
●Prepares and maintains records pertaining large and sensitive customers accounts and
billings
●Provides general clerical support to supervisor prepares and composes letters, memoranda,
etc.
●Generates work orders for scheduled appointments and verifies check amounts
●Maintains telephone logs of incoming calls maintain correspondence log
●Performs data entry to complete work orders, duplicates documents and bills, retrieves and
faxes requested work orders and customer service related correspondence
●Performs telephone switchboard and dispatcher duties
●Completes final Read Orders
●Completes Inspection Orders
●Completes Turn-On/Turn-Off Orders
●Creates new accounts for new service
●Processes Forms (Refunds, Misapplied Payments, Credit)
●Makes appointments to reread meter
●Commitment to health, safety and protection of the environment: The incumbent supports
United Water’s commitment to safety by complying with the programs regarding health,
safety and protection of the environment. The incumbent demonstrates safe work
practices, takes part in safety meetings, and advises the supervisor of any non-conforming
conditions.
In addition, the following is a list of additional accountabilities for the incumbent:
●Complies with all organization safety procedures
●Participates on cross-functional teams
●Performs other projects / tasks/ duties as assigned
Company DescriptionOpen Systems Technologies: We believe in finding people first then finding them jobs. It's not about giving people "a" job; it's about identifying opportunities and asking them which one they want. Our greatest motivation is knowing that we can make your life hassle-free with services and opportunities we are proud to provide.
Our Story: We’re Not New Kids On The Block. We started Open Systems Technologies because we wanted to reinvent hiring. Entrepreneurship is still at the core of what we do. For the past three decades, we have nurtured relationships with job seekers and employers from coast to coast.
We have grown in size and revenue to become one of the largest privately-owned staffing firms in the United States. Hard work and ingenuity have allowed us to turn our passion for technology into a thriving business.
Company Description
Open Systems Technologies: We believe in finding people first then finding them jobs. It's not about giving people "a" job; it's about identifying opportunities and asking them which one they want. Our greatest motivation is knowing that we can make your life hassle-free with services and opportunities we are proud to provide.\r\n\r\nOur Story: We’re Not New Kids On The Block. We started Open Systems Technologies because we wanted to reinvent hiring. Entrepreneurship is still at the core of what we do. For the past three decades, we have nurtured relationships with job seekers and employers from coast to coast.\r\n\r\nWe have grown in size and revenue to become one of the largest privately-owned staffing firms in the United States. Hard work and ingenuity have allowed us to turn our passion for technology into a thriving business.