Customer Retention Specialist - Bilingual English/Spanish Entry Level
Allied Health Agency
Miramar, FL, USA
6/14/2022
Full Time
Job Description
Job Description
Schedule: Monday–Friday, 10:00 AM – 7:00 PM EST
Hours: Full-time (40 hours/week)
Start: Immediate hire
Compensation: $16–$18/hour + performance bonuses and incentives (up to $110/week)
Role Overview
Make outbound calls to members regarding pending account terminations with the goal of retaining customers and resolving account status. You will follow a structured call process in a performance-driven environment.
Requirements
- Full-time availability (40 hours/week)
- Must pass background check
- Strong phone presence and communication skills
- Goal-oriented, reliable, and self-motivated
- Must be bilingual (English & Spanish) — applicants who are not bilingual will not be considered
Why Join
- Competitive hourly base pay + weekly performance bonuses
- Supportive in-office team environment
- Immediate start available
- Clear structure and expectations
How to Apply
Schedule your interview here:
https://calendar.app.google/CtRnQUxr66Gg4jhn7