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Account Manager Customer Service

E.K. Lay
locationNewtown, PA 18940, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Responsibilities:

  • Placing and tracking orders
  • Maintain customer and manufacturer price lists, quotes, and bids
  • Order, track, and follow up on sample requests
  • Provide product information and specifications
  • Resolve customer inquiries and complaints
  • Set follow-up appointments to keep customers aware of latest developments
  • Create sales material to present to customers
  • Manage art request projects in CRM for custom print products

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Familiarity with CRM platforms
  • Strong attention to detail and organization
  • Work independently and take direction
  • Demonstrate the ability to solve problems
  • Solid Microsoft Excel background

Nice to Have:

  • Experience in the food service, packaging, or janitorial supply industry
  • Experience working with manufacturers and/or distribution
  • Experience working in a B2B - Business To Business - sales environment

Company DescriptionWe are seeking an Account Manager to join our small 18 person organization. We represent 20 different manufacturers in the food service and janitorial supply industries. Our company has operated successfully in Philadelphia for over 100 years.

Company Description

We are seeking an Account Manager to join our small 18 person organization. We represent 20 different manufacturers in the food service and janitorial supply industries. Our company has operated successfully in Philadelphia for over 100 years.

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