Customer Service Representative

Job Description

Job Description

Express Employment is hiring for a customer service representatives to work in Hattiesburg, MS!

• $12-$17/hr.
• Day Shift
• Weekly Pay
• Long Term
• Full Time

Job Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Job Requirements

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Thank you for your intrest in this position! Please apply and a recruiter will reach out if your work history matches what our clients are looking for.

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PandoLogic. Keywords: Customer Service Representative, Location: Hattiesburg, MS - 39406 , PL: 594783929