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Receptionist

Robert Half
locationZeeland, MI 49464, USA
PublishedPublished: 6/14/2022

Job Description

Job DescriptionWe are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Zeeland, Michigan. This role is perfect for someone with excellent communication skills and the ability to manage multi-line phone systems effectively. As the first point of contact for visitors and callers, you will play a key role in maintaining a welcoming and efficient front desk environment.

Responsibilities:
• Greet visitors and ensure a positive and detail-oriented first impression.
• Answer and manage inbound calls using a multi-line phone system or switchboard with 1-10 lines.
• Direct calls to the appropriate departments or personnel promptly and accurately.
• Maintain the reception area, ensuring it is tidy and organized.
• Assist with basic administrative tasks, including scheduling and document handling.
• Provide information and support to callers and visitors as needed.
• Collaborate with team members to ensure smooth daily operations.
• Handle inquiries with professionalism and confidentiality.
• Monitor and manage incoming mail and deliveries.• Prior experience handling receptionist duties or working in a similar front desk role.
• Familiarity with multi-line phone systems or switchboards (1-10 lines).
• Strong verbal communication skills and a friendly demeanor.
• Ability to manage inbound calls efficiently and direct them appropriately.
• Organizational skills to maintain a neat and detail-oriented reception area.
• Basic proficiency in administrative tasks, such as scheduling or document handling.
• Dependable and able to work part-time hours effectively.
• Commitment to providing excellent customer service and maintaining confidentiality.

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