Cabin Operations Specialist (Aviation Systems Specialist)

Job Description

Job Description

Position Overview

The Cabin Operations Specialist (Aviation Systems Specialist) is a dual-qualified aviation professional responsible for ensuring passenger safety, comfort, and operational integrity throughout all phases of flight. This role merges the expertise of a flight attendant with the technical knowledge and troubleshooting ability of a flight mechanic, allowing the specialist to serve as both a frontline safety leader and a systems support technician. Ideal candidates are highly adaptable individuals who can seamlessly transition between cabin service excellence, aircraft systems monitoring, and technical support duties — ensuring the safety and reliability of aircraft operations and passenger experience.

Key Responsibilities

• Cabin Operations & Passenger Service
• • Perform all standard flight attendant duties including passenger assistance, safety briefings, in-flight service, and cabin preparation for takeoff and landing.
  • Enforce compliance with FAA and company safety standards.
  • Conduct pre-flight and post-flight cabin inspections to ensure safety and operational readiness.
  • Assist in emergency procedures including evacuations, decompressions, and onboard incident management.
  • Provide exceptional customer service with professionalism and discretion,.
• Technical & Mechanical Support
• • Conduct pre-flight and in-flight equipment inspections in collaboration with flight crew and maintenance teams.
  • Identify, troubleshoot, and report minor cabin system malfunctions (e.g., lighting, oxygen systems, seat actuators, galley equipment).
  • Perform basic in-flight maintenance or resets where permitted under company and regulatory procedures.
  • Communicate real-time technical issues to the flight deck and ground maintenance personnel for accurate reporting and resolution.
  • Assist in post-flight mechanical assessments, including documentation of discrepancies or irregularities.
  • Support aircraft maintenance operations during ground time when required (e.g., AOG recovery, troubleshooting support, scheduled and unscheduled maintenance).
• Safety & Compliance
• • Conduct routine safety equipment inspections and report deficiencies immediately.
  • Maintain familiarity with aircraft systems relevant to the cabin (pressurization, environmental, communication, and emergency systems).
  • Ensure cabin technical manuals, checklists, and maintenance logs are up to date and properly documented.
  • Participate in safety audits, line checks, and quality assurance reviews.
  • Collaborate with flight and maintenance teams during irregular operations and emergency procedures.
• Training & Development
• • Participate in recurrent training for both cabin operations and aircraft technical systems.
  • Provide mentorship to standard cabin crew on safety and minor mechanical procedures.
  • Assist in developing and implementing procedures for in-flight maintenance and cabin technical readiness.
  • Maintain current knowledge of regulatory updates, equipment upgrades, and manufacturer service bulletins relevant to cabin systems.

Qualifications

• Minimum 5 years of aviation maintenance or flight mechanic experience (line maintenance, cabin systems, or avionics preferred).
• Experience with VIP, charter, or corporate operations highly desirable.
• Strong technical aptitude with understanding of aircraft systems and maintenance principles.
• Exceptional communication and interpersonal skills.
• Ability to perform under pressure and remain calm in emergencies.
• Physically fit and compliant with aviation crew duty requirements.
• Detail-oriented with strong recordkeeping and procedural discipline.
• Capable of working collaboratively with multidisciplinary teams (flight crew, engineers, operations staff).
• Commitment to safety, precision, and continuous learning.
• Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.

Compensation & Benefits

• Competitive salary commensurate with dual certification and experience.
• Flight benefits, per diem, and comprehensive health coverage.
• Continuing education reimbursement for mechanic and cabin operations certifications.
• This position does not offer relocation assistance; local candidates are preferred.