Job Description
Job DescriptionWe are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!Compensation:
45000-60000
Responsibilities:
- Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
- Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
- Provide administrative support such as screening and making calls, booking appointments, etc.
- Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
Qualifications:
- Excellent customer service and communication skills and willing to go above and beyond for customers and team
- Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- College degree in finance or banking preferred. High school diploma or equivalent required
- At least 2-3 years of professional office environment required, preferably as an administrative or mortgage assistant
- Although not required, having an NMLS license or training is preferred
About Company
At CrossCountry Mortgage, you are joining a community of high performers who support each other, grow together, and win together. We value individuals who are hungry to grow, humble in their approach, and smart in how they work. We believe in teamwork, high standards, and a positive culture that still knows how to have fun.
If you are an experienced processor looking for a high-performing, collaborative, and growth-focused team, we would love to connect.