Job Description
Job DescriptionEpoch Health Care LLC
Compassionate Care. Every Mile. Every Patient.
Emergency Medical Technician (EMT-Basic) HIRING NOW
Location Norwood, MA (Greater Boston)
Type Full-Time & Part-Time | Rotating Shifts
Salary $22 – $28 / hour
Industry Emergency Medical Services (EMS / BLS)
ABOUT EPOCH HEALTH CARE LLC
Epoch Health Care LLC is a growing medical transportation and emergency medical services company
headquartered in Norwood, Massachusetts. We serve patients throughout the Greater Boston area
under contracts with the City of Boston, MassHealth, Medicare, and Boston Public Schools. We are
currently expanding our BLS ambulance operations and building a team of dedicated EMS
professionals committed to delivering compassionate, high-quality patient care.
POSITION SUMMARY
Epoch Health Care LLC is seeking certified EMT-Basics to join our growing BLS ambulance team in the
Greater Boston area. You will respond to emergency and non-emergency calls, provide patient care at
the BLS level, and safely transport patients to appropriate medical facilities. You will work alongside
experienced crews and report to the Operations/Compliance Manager and Medical Director. This is a
great opportunity to build your EMS career with a mission-driven company.
KEY DUTIES & RESPONSIBILITIES
• Respond promptly to emergency and non-emergency calls as directed by dispatch
• Perform complete and accurate BLS patient assessments in accordance with the MA statewide
protocols
• Administer basic life support care, including CPR, oxygen, splinting, and bleeding control
• Safely operate ambulance vehicles in compliance with MA traffic laws and company policy
• Complete accurate patient care reports (PCRs) and all required documentation after each call
• Inspect, clean, and restock ambulance and medical equipment at the start of each shift
• Communicate professionally with hospital staff, physicians, and other EMS providers
• Maintain patient privacy and confidentiality in accordance with HIPAA regulations
• Participate in QA/QI programs as required under the service's affiliation agreement
• Perform housekeeping and maintenance duties at the base of operations
REQUIRED QUALIFICATIONS
• Current Massachusetts EMT-Basic certification (or National Registry with MA reciprocity)
• Current American Heart Association BLS / CPR certification
• Valid Massachusetts driver's license in good standing
• Clean driving record — pass DMV background check
• Pass CORI (criminal background check) and drug screening
• Ability to lift and maneuver at least 125 lbs with assistance
• High school diploma or GED
PREFERRED QUALIFICATIONS
• Minimum 1 year of experience as an EMT-Basic on an ambulance
• Experience with EMS documentation software (e.g., ESO, ImageTrend)
• Familiarity with Greater Boston geography and street systems
• Bilingual (English/Spanish, English/Haitian Creole, or other languages) a plus
• Interest in advancing to Paramedic level — scholarship support available
PHYSICAL REQUIREMENTS
• Ability to lift and maneuver at least 125 lbs with assistance
• Ability to walk up and down stairs carrying equipment
• Ability to sit, stand, kneel, bend, and crawl as duties require
• Ability to work in varied environments, including low light and confined spaces
WHAT WE OFFER
Competitive Pay $22 – $28 / hour based on experience
Flexible Shifts, Full-time and part-time opportunities available
Mission-Driven: Join a team committed to compassionate patient care
Growth Path: Opportunity to grow with an expanding BLS ambulance company
Benefits: Health insurance, PTO, and professional development support (FT)