Job Description
Job Description
Job Title: Patient Service Representative (Temporary-to-Hire)
Location: Yardley, PA
Schedule: 35-40 hours per week (shifts vary between 6:30 AM – 7:00 PM)
Contract Length: Minimum of 12 weeks, with potential for extension or permanent placement
Job Summary:
A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a full-time temporary-to-hire opportunity. This role is essential in ensuring smooth and professional front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.
Key Responsibilities:
- Answer and triage a high volume of incoming phone calls in a timely and professional manner
- Schedule patient appointments and ensure efficient calendar management
- Verify, secure, and maintain both initial and ongoing health insurance coverage for patients
- Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services
- Document and update patient information accurately in internal systems
- Collaborate with clinical and administrative teams to ensure a seamless patient experience.
Qualifications:
Education: High School Diploma or equivalent required
Experience:
- 1–2 years of experience in an administrative or clerical role with strong computer skills
- Prior experience in a healthcare setting or with health insurance verification is preferred
- Excellent customer service and communication skills
- Ability to manage multiple tasks and prioritize in a fast-paced environment
Additional Details:
- This is an on-site position located in Yardley, PA
- Temporary assignment for a minimum of 12 weeks with potential for long-term or permanent placement based on performance and client needs
- Must be flexible to work shifts starting as early as 6:30 AM and ending as late as 7:00 PM.
If you are interested in this opportunity, please apply by submitting a resume in Microsoft Word format, or, email your resume to Kirk.Forchetti@roberthalf com. Or, call Kirk @ 215-785-6843.