Job Description
Job Description
Do you want to be part of a growing, family-owned company? Do you love working in a team environment and interacting with customers? Consider a career with Butler Machinery Company!
In this role, you would make visitors feel welcome at the store, operate a multi-line telephone system, answering incoming calls and directing callers to appropriate teammates, as well assisting customers and teammates in a variety of other tasks. If these job responsibilities align with your skillset, read the job description below and apply online today!
Responsibility:
- Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate teammate or department.
- Welcome on-site visitors, determine nature of business, and announce visitors to appropriate team member.
- Assists with scanning and filing of paperwork for various departments.
- Sort and distribute incoming mail and prepare outgoing mail.
- Assists the Office Manager with novelties including receipting in, charging out, displaying and checking inventory.
- Work on various projects and tasks for multiple departments as needed.
- Assist customers with billing information and other requests.
- Posts informational signs.
- Responsible for arrangement and communication of store birthday / anniversary announcements.
- Updates all associate listings and phone listings for the store.
- Have awareness to associates schedules to best serve our customers.
- May assist Office Assistant with coordinating United Way Campaign, company picnic, annual holiday celebration, customer appreciation breakfast and other events.
- Work within Butler Machinery’s vision, mission, and values.
- Perform other duties as assigned.
Qualifications
- A minimum of 1 year of experience, training/or education required
- Previous phone experience
- Experience with Excel/Word/PowerPoint
- Able to handle multiple tasks
- Excellent verbal and written communication skills
- Great customer service skills
- Detail-oriented
- Strong organizational skills
As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to grow a career with our team, here are some things we offer in our full benefits package:
- 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
- Health Insurance – 3 plan options
- Health Savings Account – Employer contribution up to $1,300/year
- Dependent Care Flex Spending Account
- Dental Insurance – 2 plan options
- Vision Insurance
- Basic Life/AD&D and Supplemental Life Insurance
- Employer paid Short-Term Disability Coverage – 60% of base pay/salary
- Long-Term Disability Coverage
- Maternity / Paternity Benefits
- Holidays
- Paid Time Off (PTO)
- 401(K) Plan
- Employee Assistance Program (EAP) – including Health Coaching
- SmartDollar – employer paid financial planning program
- Legal Shield/ID Shield products
- Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization
EOE/Vet/Disability
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