11+Yrs Senior Trainer - Washington, DC (Onsite)
Job Description
Job Description
Role: Trainer Coordinator / Senior Trainor
Client : DC Government
Location : Washington, DC (Onsite)
Job Description:
- Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.
- Provide hands-on support for front-line worker and their supervisors.
- Deliver quality training with measurable outcomes.
- Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.
- Mentor other eligibility Trainers in the best practices for adult learning.
- This is a position in the DC Access System (DCS) project. Minimum Education/Certification requirements: bachelor’s degree in information Technology or related field or equivalent experience Behavior Characteristics.
- Adaptable
- Analytical
- Goal-Orientated/Driven/Self-Starter
Responsibilities:
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
2. Plans, support users
3. Develops technical applications to support users.
4. Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.
5. Provides training for system products and procedures.
6. Performs application upgrades.
7. Performs, monitoring, maintenance, or reporting on real-time databases, real-time.
network and serial data communications, and real-time graphics and logic applications.
8. Troubleshoots problems.
9. Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor’s degree in information technology or related field or equivalent experience.
10. Candidates should possess demonstrated experience in Learning Management System (LMS) design and development. This includes proficiency in eLearning authoring tools (e.g., Articulate or comparable platforms)
11. Candidates should possess experience conducting user acceptance testing (UAT), and the ability to design, build, and validate training cases within a system training environment to support instructional delivery and system reinforcement
Minimum Education/Certification Requirements: bachelor’s degree in information technology or related field or equivalent experience.
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CONTRACT JOB DESCRIPTION
Responsibilities:
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
2. Plans, coordinates, and monitors project activities.
3. Develops technical applications to support users.
4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
5. Provides training for system products and procedures.
6. Performs application upgrades.
7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
8. Troubleshoots problems.
9. Ensures project life-cycle is in compliance with District standards and procedures.
Minimum Education/Certification Requirements:
Bachelor’s degree in Information Technology or related field or equivalent experience
Experience:
- Information Tech Project management and analytical skills : 10 years (Preferred)
- IT project with a particular focus on the Change Mgmt: 10 years (Preferred)
- present info and/or delivering Instructor Lead Training.: 10 years (Preferred)
- Word, Excel, Access, PowerPoint Outlook, Acrobat,: 8 years (Preferred)
- knowledge of the principles and practices of adult learning.: 10 years (Preferred)
- knowledge of instructional methods: 10 years (Preferred)
- train integrated eligibility systems to frontline workers.: 2 years (Preferred)
- training the IBM Curam CGISS and HCR modules.: 2 years (Preferred)
- manage multiple & competing priorities w/ short deadlines.: 6 years (Preferred)
- communicate information and ideas clearly verbally: 6 years (Preferred)
- evaluate the effectiveness of training techniques.: 8 years (Preferred)
- facilitate training sessions.: 8 years (Preferred)