Client Services Manager/ Office Manager

Job Description

Job Description

• here’s an IMMEDIATE opening for a Client Services/Office Manager position at our rapidly growing Tax Planning Firm. This position primarily requires communicating with existing clients, as well as, potential clients and office administrative duties, such as: creating reports, preparing & filing clients’ documents, calendar management, CRM (data-base) management, etc.
• The ideal candidate will be a motivated professional, self-starter, highly organized and will preferably have work experience at either a Tax Office or at a Law Office, with communication skills and computer skills Required!

The candidate will be responsible for:

• Schedule appointments and maintain calendars
• Schedule and coordinate clients, staff and other meetings – Zoom, Teleconference, etc.
• Prepare communications, such as memos, emails, invoices, reports and other correspondence
• Write and edit documents: letters, reports and instructional documents
• Coordinating agreement approvals, tracking documents and general document management, locating & updating contract related information, maintaining & producing status reports for various clients & projects.
• Maintain cloud-based electronic filing system
• Create, Send, Receive documents electronically
• Responsible for document retention practices according to the Firm’s documents retention policy.
• Manage Leads & Clients on CRM Tools
• Keep track of the Tasks - for self & the team
• Assist with the development of processes to maximize efficiency.