HR & Business Operations Administrator

Job Description

Job DescriptionSalary: $80k - $100k, DOE

Position Summary

Vertex Innovations is seeking an experienced, highly organized HR & Business Operations Administrator to take ownership of core people operations and critical business support functions. This is a high-trust, hands-on individual contributor role for a resourceful professional who enjoys rolling up their sleeves and directly executing work across HR administration, business operations, accounting, and sales administration support. The ideal candidate thrives in a fast-paced environment, values accuracy and accountability, and can confidently manage multiple priorities while maintaining strong attention to detail.

The role reports to the CFO. This is a high-responsibility individual contributor role (no direct reports). It is not an entry-level position. The successful candidate must be self-motivated, proactive, and comfortable taking initiative while also collaborating with and accepting direction from multiple internal stakeholders.

Essential Duties and Responsibilities

Human Resources Administration & Compliance

• Prepare and manage employee offer letters, employment documentation, and onboarding materials
• Handle all aspects of new hire onboarding, including system access and equipment provisioning
• Support finance with payroll and benefits administration
• Monitor and support compliance with multi-state employment regulations and coordinate updates to policies and documentation as needed
• Maintain audit-ready employee records and HR documentation
• Support employee offboarding processes, including benefits transition and equipment return
• Create and maintain process documents and HRIS system workflows to enhance efficiency

IT & Equipment Coordination

• Coordinate and complete laptop provisioning in partnership with the external IT vendor, including device setup and deployment.
• Independently provision Apple phones and iPads, including the use of the mobile device manager
• Order and manage field equipment and supplies (PPE, technical gear)
• Execute and manage all shipping, inventory tracking, and equipment logistics
• Develop, maintain, and improve operational process documentation to enhance efficiency and ensure consistency.

Operational Logistics

• Handle all fleet vehicle administration, including coordination of transport between locations, registration and insurance documentation, and maintenance scheduling and tracking
• Research, coordinate, and manage long-term lodging arrangements for field staff
• Partner with Finance to ensure cost control, approvals, and documentation accuracy
• Maintain operational trackers and documentation to ensure continuity and scalability

Accounting and Sales Administration

Provide supplemental support to accounting and sales operations, ensuring accuracy and continuity of revenue-related processes, including:

• Creation of sales orders
• Supporting billing
• Reconciling expense reimbursements, including matching receipts, and documentation for client billing
• Proofreading and formatting sales proposals for accuracy and professionalism
• Data entry and record maintenance within a CRM system, ensuring data accuracy and pipeline documentation integrity

General Office Administration

• Manage day-to-day office administration, including mail distribution, vendor coordination, and maintaining an organized and professional office environment
• Oversee office supply ordering, inventory tracking, and cost management to ensure uninterrupted operations
• Manage company swag inventory, ordering, distribution, and storage

Required Qualifications

• At least five years of progressively responsible experience in HR Generalist, HR Administration, Operations Administration, or Office Operations roles within a fast-paced or growing organization
• Demonstrated hands-on experience managing core components of the employee lifecycle, including onboarding, employment documentation, payroll coordination, benefits administration support, and maintenance of employee records
• Experience supporting the upkeep of HR policies, procedures, and employee handbooks in a multi-state organization
• Strong operational and technical aptitude, including solid working knowledge of Apple hardware, to provision iPhones, iPads, and Windows-based laptops
• Hands-on experience supporting operational logistics, including fleet vehicle administration and corporate housing coordination (extended-stay lodging and apartment leases), with demonstrated ability to review and interpret lease terms, obligations, and renewal requirements
• Experience providing accounting and revenue-related support, including sales order creation, billing coordination, expense reconciliation, and financial documentation review, with strong numerical accuracy and attention to detail
• Strong proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
• Demonstrated experience working across multiple business systems, including HRIS, accounting software, and CRM platforms.
• Genuine interest in technology, systems, and process improvement, with the ability and willingness to quickly learn and adopt new tools and platforms
• Demonstrated ability to handle sensitive and confidential information with discretion and professionalism
• Excellent written and verbal communication skills with the ability to interact professionally with employees and internal stakeholders
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple concurrent priorities in an execution-focused environment
• High level of ownership, initiative, and accountability; comfortable working independently while collaborating effectively with multiple internal stakeholders
• Ability to work onsite daily in Littleton, CO, with the flexibility to support urgent operational needs outside standard business hours, as required.

Working Conditions

• Regular in-office attendance in a professional work environment
• Extended periods of sitting and working on a computer
• Regular use of office equipment and multiple technology systems
• Regularly lift and move equipment packages and office supplies (up to 50 pounds)
• Driving to drop off equipment shipments
• Frequently manage multiple concurrent priorities in a fast-paced environment
• May require flexibility to address urgent operational matters outside of normal business hours

Compensation

• $80,000 - $100,000, dependent on experience
• Health Benefits: Medical, Dental, Vision, LTD/STD, Life-AD&D
• Retirement: 401(k), discretionary Pension & Profit sharing, subject to Plan documents
• 15 days paid time off (prorated based on start date) and 8 holidays

About Vertex
Vertex Innovations, Inc. is a Colorado company founded in 2003 by Wayne and Erica Smith. "We could see where the future of communications was heading and wanted to take our passion and skill to build the nations telecommunications infrastructure." Since those early days, Vertex Innovations has managed the buildout of todays wireless and fiber networks connecting millions of Americans and improving their daily lives.

Our mission is to use our talents, experience, knowledge, and determination to create a connected society where everyone has the opportunity to foster connections, obtain knowledge, and create an impact on society. At Vertex, these Core Values created by our team are our guide in creating todays connected society.

• Integrity To move through the world with honesty and truth, empowering our employees, clients, and communities through our words and actions.
• Accountability To take full ownership and responsibility in our roles as we serve our company, clients, and communities.
• Commitment To stand behind our word and our promises
• Respect To embrace and honor the individuals, clients, and companies in their contribution to the work that we create together through our interactions, conversations, and our way of being.
• Performance To allow ourselves to be measured by our commitments and be accountable for every action to our employees, clients, and communities.

Vertex Innovations, Inc. is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to any characteristic protected by federal, state, or local law.