Job Description
Job Description
We are looking for an individual who is capable and talented in customer service for our moving company. This position will represent our company with potential customers, as well as assist customers during their entire transactions for moving jobs.
Compensation:
$17 - $20 hourly
Responsibilities:
- Answering and returning customer inquiries: phone calls and emails.
- Writing estimates and scheduling onsite estimates using software.
- Booking and scheduling moving jobs.
- Collecting deposits and payments.
- Using Gmail, Google Calendar, and Docs.
- Collecting and managing employee paperwork.
- Collecting and filing job paperwork.
Qualifications:
- Must have excellent customer service skills and communication.
- Must be able to type fluently and be computer software savvy.
- Organization and attention to detail will be required of this position.
- Interpersonal skills needed, working alongside the owner, other office help, and communicating with movers/laborers.
- 2+ years of customer service experience preferred.
- Associates degree in business management is preferred, but not required.
About Company
Our company's mission is centered around the community of Worcester, MA. We want to offer a place of work that respects everyone, enhances the quality of life for every employee, and brings tranquility to every situation we come across. It is important to take the concerns, desires, and hopes of our team seriously and continue to grow together.
James Cooper - President
Fresh Start The Moving Crew Inc.