Patient Services Representative /Medical Receptionist

Job Description

Job Description

MINIMUM QUALIFICATIONS:
-Graduate of High school, or equivalent
-One year of experience in a health care setting, or three years of general office or community services experience or equivalent education/experience.
-EPIC Experience

SUMMARY: Reports to Patient Care Coordinator Supervisor. Using the order entry system, PSS2 is responsible for generating orders for radiology exams. PSS2 will also schedule outpatient & inpatient procedures. These include: Ultrasound, CT, MRI, Fluoroscopy, & Nuclear Medicine. They are also responsible in maintaining accurate departmental billing. Independently provide support services, coordinate care with other services, and provide information about services.

• Answering and screening, triage all telephone calls within the departmental communication system, utilize departmental paging system and contact on-call personnel and Radiologist as needed
• Respond to patient questions; provide directions to different clinics, units, modalities, parking, eating facilities.
• Maintain confidentiality of patient information.
• Using EPIC, Schedule and reschedule a variety of Radiology exams following approved protocol for each exam

Company DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.

Company Description

AlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.