<h3>Job Description</h3>
<p>Job Description
<p>We are currently seeking a Customer Care Coordinator to join our team at Hold Family Dental Care. As a key member of our customer care team, you will be responsible for providing exceptional service to our patients and ensuring their needs are met efficiently and effectively.</p>
<p>Responsibilities:
<ul>
<li>Manage incoming calls and emails from patients regarding appointments, billing inquiries, and general questions</li>
<li>Schedule appointments and follow-up with patients to confirm their appointments</li>
<li>Assist patients with completing necessary paperwork and insurance forms</li>
<li>Coordinate with other departments to ensure smooth patient flow and resolve any issues that may arise</li>
<li>Maintain accurate and up-to-date patient records in our system</li>
</ul>
<p>Qualifications:
<ul>
<li>Previous experience in a customer service or healthcare setting preferred</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong organizational skills and attention to detail</li>
<li>Ability to multitask and prioritize in a fast-paced environment</li>
<li>Proficiency in Microsoft Office and experience with electronic medical records systems</li>
</ul>
<p>If you are a team player with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our dedicated team at Hold Family Dental Care!</p>
