Medical Secretary/Financial Coordinator
Job Description
Job Description
Dental Secretary/Financial Coordinator needed
Are you a relationship builder with an eye for detail, a heart for service, and a mindset focused on solutions? We’re a thriving general dental practice rooted in Family, Wellness , and Fun, and we’re looking for a new team member to join our exceptional team.
This full-time position offers the stability of a career in healthcare AND 3-day weekends! You’ll help patients understand their financial options and confidently plan for their dental treatment, enabling them to receive the healthy, beautiful smiles they deserve. More than just a job, this is a mission-driven opportunity to grow, serve, and make a difference each day.
NO Experience Needed:
Prior experience in dental, medical, banking, and/or financial offices may be beneficial, but it is not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning! We are looking for individuals who value career growth and development to join our team.
Some of your duties will include:
-Guiding patients through their smile journey- discussing treatment and costs, presenting payment options that align with their budget and our office policies, making sound financial arrangements, scheduling treatment, and collecting payments
-Working with our team to ensure all care and procedures are accurately coded and invoiced, applying payments to patient accounts, assisting with all billing-related questions, and coordinating next steps in care with payment schedules
-Following-up promptly with patients, insurance companies, and finance companies to ensure all service and treatment plans stay on track
- Cross-training for optimal career growth (offered and expected)
-Maintaining accurate, up-to-date patient accounts, processing payments for services, analyzing insurance denials, and coding errors
-Understanding and respecting patient confidentiality and privacy laws
-Making sure patients and their families feel welcome as soon as they walk in the door, assisting with patient check-ins, and assisting the front desk team “upholding our 3-ring rule”
-Occasionally participate in practice-sponsored events, supporting our strong and positive reputation in the community
-Viewing and organizing patient medical charts for accuracy and authenticity
Our growing practice needs a reliable and dedicated professional to become a vital member, playing a crucial role in delivering and exceptional experience for every patient.
Skills required – If these sound like you, please apply!
- Strong written and oral communication skills are a MUST, while being able to
maintain a caring and professional demeanor.
- You do what it takes to get the job done, solving the problem to get the best possible results for your patients every time!
- You are comfortable with technology and open to learning new applications and
Software that support the smooth operations of a modern dental practice.
- You are charismatic, and people feel comfortable being around you; building trusting, long-lasting relationships will be the cornerstone of your position.
- You are attentive, detail-oriented, organized, and your work reflects all of these
characteristics.
- You strive for improvement and embrace opportunities for growth.
- You’re known for doing what you say you’re going to do. Your friends would say you are honest, dependable, and have integrity.
- You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help and enjoy being part of a team.
- Demonstrate the ability to prevent tension from turning into conflict and find effective solutions; strong listening skills are required.
- You’re reliable!
About Us
We improve people’s lives by combining compassionate care with state-of-the-art dentistry. Our mission is to guide our patients along the path of optimal dental health by delivering the highest level of care in a friendly, safe, and comfortable environment. The goal of our sincere and committed dentists in Prestonsburg is for every patient to experience improved health, a beautiful, confident smile, and a better overall quality of life. We believe everyone in Eastern Kentucky deserves exceptional dental care close to home.
We offer (upon eligibility)
- Healthcare, Vision, and In-House Dental Benefits
- 401K with percentage matching
- P.T.O. and paid holidays
- CEU Reimbursement, Uniforms allowance
- Competitive Pay with experience appreciation, Employee bonus
If you want a career where you can help improve the lives of the people in your community, this is the job for you. We value your time, so we’ll be in touch with you promptly.
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