Job Description
Job Description
Job Title: Vendor Relations Coordinator
Job Overview:
The Vendor Relations Coordinator is responsible for coordinating and nurturing relationships with suppliers and service providers to ensure smooth operations and the timely delivery of goods and services. This role involves vetting & onboarding new vendors, coordinating communication between vendors and internal teams, handling vendor performance, and addressing any issues or concerns that arise. The Vendor Relations Coordinator ensures that all vendor-related processes are efficient, cost-effective, and aligned with the company’s strategic goals.
Key Responsibilities:
1. Vendor Communication & Relationship Management:
• Develop and maintain strong, positive relationships with key vendors.
• Act as the main point of contact for vendors during the onboarding process, ensuring smooth and clear communication. Keep all onboarding documents filed and organized for easy access.
• Regularly meet with vendors to review performance, resolve issues, and discuss future business opportunities.
• Assist in negotiating favorable contracts with vendors, ensuring terms and conditions meet company requirements.
• Review and ensure that onboarding documents comply with company policies and procedures.
• Track contract renewals, amendments, and compliance.
3. Vendor Performance Monitoring:
• Monitor vendor performance against contract terms and service level agreements (SLAs).
• Identify areas for improvement and work with vendors to resolve performance issues.
• Provide feedback to internal teams on vendor performance and reliability.
4. Purchasing & Procurement Support:
• Assist with sourcing new vendors based on business needs and cost-effectiveness.
• Track and maintain records of all vendor transactions and purchase orders.
• Work with internal teams to ensure that product and service needs are met.
5. Problem Resolution:
• Address and resolve any vendor-related issues, including quality concerns, delivery delays, or pricing discrepancies.
• Collaborate with vendors and internal departments to implement corrective actions when necessary.
6. Reporting & Documentation:
• Prepare reports on vendor performance, including delivery times, quality metrics, and cost analysis.
• Maintain and organize vendor files and documentation for easy access and compliance purposes.
7. Budget & Cost Control:
• Assist in monitoring and controlling vendor-related expenditures to stay within budget.
• Identify cost-saving opportunities and negotiate pricing with vendors where applicable.
Qualifications:
• Bachelor’s degree in Business or related field (preferred). ?
• Proven experience in vendor management & procurement.
• Strong communication, and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with vendor management software or procurement tools is a plus.
• Strong problem-solving abilities and attention to detail.
• Ability to manage multiple projects and deadlines simultaneously.
Skills & Competencies:
• Excellent organizational and time-management skills.
• Strong analytical skills and the ability to identify trends and areas for improvement.
• Ability to work independently and as part of a team.
• Customer-service oriented with a focus on building long-term vendor relationships.
• Ability to handle sensitive information and maintain confidentiality.