Job Description
Job Description
Job Title: Customer Service Representative-Receptionist
Location: Dallas, TX 75229
Job Type: Full-Time
About Us:
TimeLine Staffing is dedicated to providing exceptional service and support to our clients and customers. We are a fast-growing company that values teamwork, reliability, and excellent communication.
Position Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive experience. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.
Responsibilities:
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Handle incoming calls, emails, and chats from customers in a professional and friendly manner
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Provide accurate information about products, services, and policies
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Resolve customer concerns efficiently and escalate when necessary
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Maintain accurate records of customer interactions
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Collaborate with team members to ensure customer satisfaction
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Meet performance and quality assurance goals
Qualifications:
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High school diploma or equivalent (Associate’s or Bachelor’s a plus)
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Previous customer service experience preferred
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Strong communication and problem-solving skills
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Proficiency with computers and ability to learn new software quickly
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Positive attitude and ability to work well in a team environment
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Bilingual (English/Spanish) a plus
Benefits:
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Competitive pay
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Health, dental, and vision insurance (if applicable)
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Paid time off and holidays
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Opportunities for career advancement
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Supportive and team-oriented work culture
Pay Range: $20 per hour / $41K annually!!
How to Apply:
If you are passionate about helping others and enjoy providing excellent customer service, we’d love to hear from you. Apply today with your updated resume!
Company DescriptionTimeLine Staffing is a trusted, family-owned staffing agency proudly serving the Dallas-Fort Worth metroplex since 2007. We specialize in connecting top talent with leading employers across industries including warehouse, logistics, skilled trades, and clerical support.
With over 18 years of proven success, our team is committed to fast, high-quality placements, honest communication, and real results. As a BBB A+ Accredited business and active members of ASA, TAS, and WBENC, TimeLine is driven by values of transparency, integrity, and service.
We’re growing — and we’re looking for motivated, reliable professionals to grow with us.
Company Description
TimeLine Staffing is a trusted, family-owned staffing agency proudly serving the Dallas-Fort Worth metroplex since 2007. We specialize in connecting top talent with leading employers across industries including warehouse, logistics, skilled trades, and clerical support.\r\n\r\nWith over 18 years of proven success, our team is committed to fast, high-quality placements, honest communication, and real results. As a BBB A+ Accredited business and active members of ASA, TAS, and WBENC, TimeLine is driven by values of transparency, integrity, and service.\r\n\r\nWe’re growing — and we’re looking for motivated, reliable professionals to grow with us.