Job Description
Job Description
Position Overview: We are seeking a professional and welcoming Front Desk Receptionist in Cedar Rapids, IA to join our psychology practice. This individual will be the first point of contact for patients, responsible for greeting visitors, scheduling appointments, managing phone calls, and ensuring the office runs smoothly. Because of the sensitive nature of the work, this role requires the highest level of discretion, confidentiality, and professionalism.
This position will be starting from September 19th for 5 weeks. $18 Monday - Friday
Key Responsibilities: Greet patients and visitors in a warm, professional manner
- Answer and direct phone calls, take messages, and provide general information as appropriate
- Schedule, confirm, and update patient appointments using practice management software
- Maintain patient confidentiality and handle all information in compliance with HIPAA regulations
- Collect and process patient intake forms, payments, and insurance information as needed
- Manage front desk operations, including mail, filing, and office supplies Communicate effectively with clinical staff to ensure smooth patient flow
- Assist with other administrative tasks as assigned
Qualifications: Previous experience in a medical, psychology, or healthcare office setting preferred
- Strong interpersonal and communication skills High level of discretion and ability to maintain confidentiality at all times
- Excellent organizational skills with attention to detail Proficiency with scheduling software and basic computer applications (Microsoft Office, email, etc.) Ability to multitask and remain calm in a professional environment