Job Description
Job Description
CornerStone Staffing is currently hiring skilled Dispatchers/Customer Service Representatives for a well-established company in the HVAC industry. If you're organized, customer-focused, and thrive in a fast-paced environment, we want to hear from you!
HVAC Dispatcher
Location Carrollton, TX | Onsite
COMPENSATION & SCHEDULE
• $18–$20/hr (negotiable based on experience)
• Monday–Friday; occasional overtime and weekend needs
• Hours: 9:00AM–6:00PM or 10:00AM–7:00PM (subject to change)
• W2; Temp-to-Hire
• Start date: ASAP
ROLE IMPACT
We are opening the search for an experienced HVAC Dispatcher to coordinate field operations, manage customer communications, and support service delivery. You’ll ensure technicians are dispatched effectively and jobs are tracked in real time to maintain workflow continuity. Success in this role directly enhances client satisfaction and service responsiveness.
KEY RESPONSIBILITIES
• Respond to incoming service calls and emails with professionalism
• Schedule and dispatch HVAC or construction technicians based on location and job requirements
• Relay job details and updates to field staff and update dispatch boards in real time
• Assist with warranty queries and order entries
• Maintain accurate records and communicate with supervisors for timely execution
MINIMUM QUALIFICATIONS
• 1–3 years of dispatch experience in HVAC, construction, or related fields
• High school diploma or GED
• Dependable, team-oriented, and capable of multitasking under pressure
• Able to lift up to 25 lbs and provide reliable transportation
• Must pass a drug screen
CORE TOOLS & SYSTEMS
• Dispatching platforms (e.g., ServiceTitan, FieldEdge, or similar)
• Microsoft Office or Google Workspace
• CRM and job board systems
• Email, phone, and scheduling software
PREFERRED SKILLS
• Prior HVAC dispatch experience strongly preferred
• Strong computer skills and data accuracy
• Experience working with warranty systems and service contracts
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
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Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!
Company Description
CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r\n\r\nCornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!