Job Description
Job Description
We are seeking a Client Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. You must be a problem solver and have a great attitude.
Responsibilities:
- Handle customer inquiries and complaints
- MUST be able to work in a fast paced environment
- You will be taught (eventually) to provide pricing to customers
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- You will be required to work similarly to a project manager
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company DescriptionMinutePress is one of the largest printing companies in the Northwest at 25 employees and is growing. We perform MANY functions for our customers such as digital printing, offset printing, large format printing, graphic design, direct mail services, etc. This is a fast-paced company with tons of room for growth.
Company Description
MinutePress is one of the largest printing companies in the Northwest at 25 employees and is growing. We perform MANY functions for our customers such as digital printing, offset printing, large format printing, graphic design, direct mail services, etc. This is a fast-paced company with tons of room for growth.