Dental Office Receptionist

Job Description

Job Description

Duties:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments for patients
- Verify patient insurance coverage and collect necessary information for billing purposes
- Maintain patient records and update information as necessary
- Assist with financial management, including processing payments and managing accounts receivable
- Coordinate with dental staff to ensure smooth patient flow and efficient office operations
- Manage medical records and ensure compliance with privacy regulations
- Utilize medical management software (such as Dentrix and Open Dental) to schedule appointments and manage patient information
- Maintain a clean and organized reception area

Qualifications:
- Previous experience in a dental or medical office setting preferred
- Knowledge of medical terminology and dental procedures
- Proficient in office management software and systems (such as Dentrix/Open Dental) preferred
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills to interact with patients and dental staff
- Ability to handle confidential information with discretion
- Familiarity with medical records management and privacy regulations
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the dental practice.