Job Description
Job Description
Office Manager
Full Time
St. Louis, MO, US
Join Us to Build Healing and Hope Together!
As leaders in children’s mental health and wellness, St. Louis Children’s and KVC Health Systems Youth Mental Health Care have partnered to create one of the nation’s most innovative and transformative youth mental health and wellness campuses. The partnership includes a 77-bed acute care hospital and outpatient programs. Located on the KVC Missouri Children’s Mental Wellness Campus conveniently located in Webster Groves, Missouri, the peaceful environment and broad continuum of care allow children and families to access the appropriate level of treatment throughout their healing experience. The new campus is slated to open in late 2026. Learn more at stlouischildrenskvc.org. Join us and be a part of this journey of healing and hope for thousands of children and teens.
Job Summary
The Office Manager oversees the workflow of the reception and office area, ensuring smooth and efficient daily operations. This role collaborates closely with administrators, practitioners, and clinicians to deliver high-quality service to consumers and visitors. Based on site needs, the Office Manager may be responsible for maintaining program records, handling sensitive and confidential information, and ensuring office and medical supplies are adequately stocked and tracked. The position includes supervising reception staff, maintaining consistent front desk coverage, and stepping into front desk duties when necessary. The Office Manager also supports administrators with a variety of tasks, with additional responsibilities varying by location.
Minimum Requirements:
Education: High school diploma or General Education Degree (GED) required.
Licensure/Certification: Valid drivers license and auto insurance. At least 21 years of age.
Experience: One or more years of related experience. Supervisory experience preferred.
Preferred Experience/Skills: Requires proficient skills in Microsoft Office suite, including Word, Excel and Outlook email.
Key Responsibilities
- Lead and support reception staff with a focus on professionalism, respect, and inclusivity
- Oversee daily front desk operations, ensuring efficiency and consistent coverage
- Maintain a clean, organized, and welcoming reception and lobby area
- Manage incoming mail, faxes, and internal communications
- Maintain and update databases, records, and required state documentation
- Oversee office logistics including supplies, petty cash, facility keys, and equipment logs
- Process invoices, check requests, and contractor timesheets
- Support leadership with reports, data tracking, and administrative tasks
- Monitor program accounts, service provider records, and related documentation
- Maintain safety, security, and compliance records
- Track IT requests and assist with issue resolution
- Address and document consumer concerns, supporting timely resolution
- Coordinate schedules, meetings, and events, including ordering supplies as needed
- Maintain office procedures and operational documentation
- Prepare correspondence, reports, and meeting minutes
- Hire, train, and supervise reception staff in alignment with company policies
Additional duties may be assigned based on organizational needs and staff qualifications.
Physical & Work Environment
This role involves a mix of standing, walking, and occasional lifting, along with regular use of office equipment. You’ll work in a professional office setting with moderate noise levels and occasional exposure to outdoor conditions.
If you’re ready to take ownership of a critical role that keeps operations running smoothly while making a meaningful impact on people’s lives, we encourage you to apply.
Benefits & More
Employee benefits and culture fall under the KVC Health Systems umbrella. KVC is a family of private, nonprofit organizations that strengthen families, prevent child abuse and neglect, and help people achieve mental health wellness. Through our broad continuum of care, we are proud to be a national leader in mental health, child welfare, and health and human services transformation.
At KVC, we offer a positive, supportive workplace where each person can do work they love. In fact, we’re so proud of our culture that we see it as our top competitive advantage in the health and human services field. Based on the voice of our employees, KVC has an incredible 83 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. KVC was also named #15 on Glassdoor’s Best-Led Companies 2025 list, a recognition achieved entirely based on anonymous employee reviews. In addition to being mission-driven, we offer employees an unparalleled level of flexibility, wellbeing, learning, inclusion, recognition, and rewards.