Service Manager Electrical Contracting & EV Infrastructure
Job Description
Job DescriptionBenefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Service Manager Electrical Contracting & EV Infrastructure
What Youll Do
Core Focus Outcomes
Youll Drive Lead the Service Department | Own day-to-day scheduling, dispatch, and close-out of every service callno backlog, no surprises.
Manage Key Accounts | Act as the single point of contact for marquee clients, ensuring rapid response times and 5-star customer satisfaction.
Coach & Dispatch Technicians | Balance workloads, set clear expectations, and hold the field team accountable for craftsmanship and safety.
Operational Excellence | Build repeatable systems for quoting, work-order flow, and KPI tracking (installs completed, warranty callbacks, first-time-fix rates).
Resolve Escalations | Step in early, communicate often, and turn potential issues into loyalty-building moments.
Leverage Technology | Use FieldEdge (training provided) and complementary platforms to keep data clean and decisions data-driven.
What Youll Bring
- Industry Insight Electrical contracting or related service experience (EV-charging a plus) with a solid grasp of technical scopes.
- People Leadership Demonstrated success managing field crews or service teams; you set direction and culture.
- Client-Centric Mindset Polished verbal and written skills; you build trust as naturally as you breathe.
- System Thinker Comfortable implementing SOPs and leveraging software to boost efficiency.
- Traits That Thrive Here Personable, disciplined, detail-oriented, decisive.
The Essentials We Offer
Comprehensive health, dental, and vision insurance, plus a 401(k) with a 3 % company match to help you build long-term wealth.
Ready to Energize the Future?
Send your rsum over to out HR Team.
Flexible work from home options available.