Job Description
Job Description
The Corporate Billing Specialist will be responsible for managing all aspects of billing and invoicing for CCMC and acquired companies of CMH. This role will play a key part in ensuring accurate, timely billing while identifying opportunities to streamline processes and support system integrations. The ideal candidate is detail-oriented, proactive, and experienced in billing operations within a multi-entity environment.
This position exemplifies our commitment to Integrity, Respect, Service, and Community, driven by a shared passion for enriching the resident experience and fostering a sense of belonging.
RESPONSIBILITIES
- Prepare, review, and process invoices with accuracy and timeliness.
- Maintain billing records and ensure compliance with company policies, GAAP standards, and client contracts.
- Collaborate with internal departments (e.g. Community Financial Services, Operations, IT) to resolve discrepancies and ensure proper revenue recognition.
- Support integration of billing systems and processes following acquisitions.
- Partner with Corporate Accounting leadership to evaluate and implement process improvements that drive efficiency and accuracy.
- Reconcile billing data to general ledger accounts and assist with month-end and year-end close activities.
- Respond to billing inquiries from clients and internal stakeholders, providing excellent customer service.
- Generate billing-related reports and provide insights to management for decision-making.
- Assist with audits by preparing documentation and ensuring billing compliance.
REQUIREMENTS
- 3+ years of experience in billing, accounts receivable, or accounting operations.
- Strong understanding of billing systems, revenue processes, and accounting principles.
- Advanced proficiency in Microsoft Excel and comfort working with large datasets.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication skills and ability to work effectively across departments.
- Demonstrated ability to adapt in a fast-paced environment and manage multiple priorities.
Preferred Qualifications:
- Associate’s or Bachelor’s degree in Accounting, Finance, or related field.
- Multi-entity experience
- Expertise with Sage Intacct® or comparable enterprise financial systems.
- Industry experience in community management, HOA, or related service sectors.
COMPETENCIES
- Execution & Results: Demonstrates a strong commitment to accuracy, timeliness, and continuous improvement in billing operations. Takes ownership of deliverables, meets deadlines consistently, and proactively identifies opportunities to streamline processes and enhance efficiency.
- Functional/Technical Skills: Applies deep knowledge of billing systems, accounting principles, and financial tools to ensure precise invoicing and revenue recognition. Leverages advanced Excel skills and enterprise financial platforms (e.g., Sage Intacct®) to manage complex data and support reporting needs.
- Collaboration: Builds effective partnerships across departments including Accounting, Operations, and IT to resolve discrepancies, support system integrations, and deliver exceptional service. Communicates clearly and professionally with internal and external stakeholders to ensure alignment and shared success.
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
PHYSICAL REQUIREMENTS
The physical requirements can vary, but generally, they may include:
- Lifting: Occasional lifting of files, documents, or office supplies up to 10 pounds.
- Mobility: Ability to move within an office environment, including walking to meetings or other departments.
- Working Conditions: Primarily a sedentary office role with standard business hours. May involve occasional extended hours during month-end or year-end close.
- Personal Protective Gear: Not applicable
- Extended Sitting or Standing: Frequent sitting for extended periods while working at a computer. Occasional standing during meetings or collaborative sessions.
- Manual Dexterity: Regular use of hands and fingers for typing, using a mouse, and handling documents. Skills in using technology, including computers and mobile devices
- Driving: Not applicable
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager.
WHAT WE OFFER:
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid vacation, holiday, and volunteer time
- Company-paid Short-term Disability
- Optional Long-term Disability
- Employee assistance program
- Optional Pet Insurance
- Training and Educational Assistance
- Perhaps most importantly, a service-oriented team who is dedicated to your success!