Donor Relations Coordinator

Job Description

Job Description

Indiana Masonic Home Foundation, Inc.

The Indiana Masonic Home Foundation (IMHF) supports the residents of Compass Park by providing financial assistance and resources that enhance their quality of life. We are seeking a warm, detail-oriented, and enthusiastic Annual Fund Coordinator to join our team.

As the face of the Foundation, the Annual Fund Coordinator will serve as the first point of contact for visitors and donors, providing exceptional customer service while supporting the Foundation’s fundraising and donor stewardship efforts.

Key Responsibilities

• Serve as the Foundation’s front-facing representative—greeting guests, answering phones, and responding to inquiries with professionalism and warmth.
• Accurately record and process donations in DonorPerfect donor database.
• Generate timely and personalized acknowledgement letters and receipts for donors.
• Coordinate and execute donor mailings, including monthly and year-end campaigns.
• Assist in planning and managing special donor events, including dinners, receptions, and recognition programs.
• Maintain organized donor files and mailing lists to ensure data accuracy and efficiency.
• Support the Development team with additional administrative and fundraising projects as needed.

Qualifications

• Exceptional interpersonal and communication skills with a genuine customer-service mindset.
• Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with DonorPerfect or other donor database systems preferred.
• Experience in fundraising, nonprofit administration, or event coordination is a plus.
• A positive attitude, professionalism, and a passion for helping others are essential.