Job Description
Job DescriptionWe are looking for a detail-oriented Billing Clerk to join our team in Wixom, Michigan. In this Contract to permanent position, you will be responsible for managing invoicing processes, addressing customer billing inquiries, and supporting collections efforts. To excel in this role, you should possess strong organizational skills, keen attention to detail, and an attentive demeanor.
Responsibilities:
• Prepare, issue, and organize invoices efficiently and accurately.
• Manage customer invoicing portals to ensure timely processing and updates.
• Address and resolve client billing discrepancies and inquiries with a courteous approach.
• Apply cash collections and process credit card transactions as needed.
• Research and resolve billing discrepancies by reviewing invoices, sales receipts, and deposit records.
• Collaborate with the sales team to address cost and margin issues.
• Assist management and accounting teams with various billing-related tasks.
• Maintain accurate financial records using accounting software.
• Support customer collection efforts to ensure timely payments.
• Handle sensitive and confidential billing information with discretion.• At least 1-2 years of experience in billing or customer service roles.
• Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint.
• Strong data entry skills with a high degree of accuracy and attention to detail.
• Ability to prioritize tasks effectively and manage time efficiently.
• Availability to work occasional evenings, holidays, and weekends.
• Comfortable working in an office environment with occasional light lifting (20-25 lbs.).
• Strong communication skills and a detail-oriented approach when interacting with clients.
• Familiarity with computerized billing systems and administrative processes.