Commercial Sales & Account Development Representative

Job Description

Job DescriptionCertaPro Painters of Nashua & Westford


Position Overview


CertaPro Painters of Nashua & Westford is seeking a results-driven Commercial Sales & Account Development Representative to grow our commercial business through a balanced focus on new client acquisition and expansion of existing key accounts. This role is responsible for generating leads, closing sales, and building long-term relationships with property managers, facility managers, and other commercial clients within the New Hampshire and Massachusetts territory .

Key Responsibilities:


New Business Development

• Identify and pursue new commercial clients within target markets
• Conduct outbound prospecting through calls, email, networking, and in-person visits
• Build and maintain a strong pipeline of qualified opportunities
• Attend industry events and associations (BOMA, IREM, CAI) to generate leads
• Secure new business in a competitive B2B environment

Account Management & Growth

• Manage and grow a portfolio of existing commercial clients
• Conduct regular client visits to maintain relationships and uncover new opportunities
• Generate repeat business through proactive follow-up and service

Estimating and Production

• Meet with clients to assess project needs and scope of work
• Develop and present detailed, accurate proposals
• Clearly communicate expectations, timelines, and project scope
• Close sales and manage change orders as needed
• Ensure smooth handoff of sold projects to production teams
• Communicate customer expectations and scope clearly to operations
• Support issue resolution to maintain a high level of customer satisfaction

Administrative

• Maintain accurate CRM records and track all sales activity
• Manage pipeline, forecast revenue, and report on performance weekly
• Manage marketing and entertainment budget to support customer acquisition

What Success Looks Like

• Consistently generating new business opportunities
• Growing existing accounts year-over-year
• Meeting or exceeding sales and revenue targets
• Delivering a high level of customer satisfaction and retention

Qualifications

• 2+ years of B2B sales or account management experience
• Proven ability to prospect and close new business
• Strong relationship-building and communication skills
• Organized, self-motivated, and results-driven
• Experience in construction/property maintenance services a plus
• Valid drivers license