Office Administrator

Job Description

Job DescriptionJob DescriptionWe are seeking a detail-oriented and compassionate Office Administrator to support daily operations at our funeral home. This role involves working closely with funeral directors to ensure all administrative and operational tasks are handled with accuracy and care, enabling them to effectively support families during sensitive times. Job QualificationsThis individual must demonstrate a compassionate attitude and demeanor while interacting with grieving individuals and families. The individual must command strong business acumen while working in a professional office environment.
Job Type: Full-Time Education: High School or equivalent (preferred) Qualifications:

• Administrative or office experience
• Exceptional communication and organizational skills
• Excellent customer service skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to multitask in a fast-paced environment
• Attention to detail and problem-solving abilities
• Demonstrates the ability to work independently and as a team
• Must be punctual and reliable
• Must have own transportation

Job Responsibilities:

• Schedule and coordinate appointments for families to make funeral arrangements
• Answer incoming phone calls and respond to questions with professionalism and empathy
• Maintain and track office inventory on a weekly basis to ensure adequate supplies
• Perform local errands, including visits to town hall and the post office as needed
• Provide attentive, respectful support when interacting with families during arrangements
• Scan, organize, and maintain important documents and records
• Keep internal systems and online services updated with accurate information
• Coordinate and confirm funeral service schedules to ensure all details are correct
• Assisting with Public Relations Events

Benefits after 30 days and 401k after 1000 hours