Job Description
Job Description
Overview
CTG is seeking to fill a Print Production Level 2 opening for our client in Amelia, OH.
Location: Amelia, OH
Duration: Ongoing contract
Job Type: Hourly Consultant
Pay: $20/hr
Hours: 8 am to 5 pm, M-F
ESSENTIAL FUNCTIONS:
- Possesses skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing).
- Tasks and activities are defined and routine.
- Ability to lift up to 50 pounds
- Point of contact to receive, review and electronically log customer jobs
- Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
- Operate office/production equipment (printer, copier, fax, scan)
- Apply asset tags to office equipment and update database
- Track and coordinate the move, add or change of office equipment assets at customer accounts Clean and maintain office equipment when necessary
- Process and distribute incoming and outgoing faxes, log for billing purposes
- Process basic forms and update information using a PC
- Wrap, pack, label, and ship finished product
- Collect and submit meter reads
- Maintain appropriate supply inventory, distribute supplies as required
- Problem solve issues to complete production, delivery, and output requirements
- Perform quality inspection before, during and after output of each production run
- Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
- Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
- Operate high volume printers and copiers
- Estimate, schedule and track incoming production jobs
- Track and store jobs as customer requires for reuse at a future date, including file back-up
- Inspect files for problem areas, including fonts, image resolution and image registration Index electronic materials to media such as CDROM , disk or tape, for reproduction and distribution Integrate variable data files into printed format using templates provided File/document conversion (utilizing standard software)
- Perform operator maintenance on equipment
- Maintain reporting logs and information for billing
- Track and store jobs as customer requires for reuse at a future date, including file back-up
- Perform minimal training to customer end-users on equipment
- May develop work processes or templates
- May operate high volume folding and inserting mail equipment
SKILLS:
- Able to demonstrate Computer Skills-
- Functional knowledge of PC (keyboard functions, mouse, etc.)
- Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel
- Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network
- Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry
- Able to demonstrate ability to use internet explorer for web browsing , send documents to preconfigured printer
- Able to demonstrate basic math skills (division, multiplication, percentages)
- Able to demonstrate business maturity and professionalism
- Workers acting as first responders require basic use of MS Office , sufficient to maintain reporting in Excel; web access knowledge and Internet skills, plus proficiency in PC connectivity to printers as well as printer configuration (setting default parameters)
EXPERIENCE:
- Experience in a Customer Service environment (minimum 1 year)
- Print Production
- MS Excel
EDUCATION:
High School Diploma or equivalent.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.