Logistics Tracking Coordinator

Job Description

Job Description

Shift your career into high gear! At CargoQuotes, we are growing rapidly and are looking for hard-working, goal-oriented, driven individuals to join us on our journey. As a Logistics Tracking Coordinator, you will have a significant role in shaping the future of our company. Your abilities to successfully coordinate pick-up, transit, and delivery of our customers’ shipments will be foundational to our collective success as a team and for your personal growth within the company. Life is a highway, a CargoQuote’s career superhighway, so join use today. It’s going to be a GREAT ride!

What will you be doing?

• Engaging our carriers to ensure tracking updates are received in a timely and accurate manner.

• Confirming that all tracking information is correct and updated in our system.

• Working with our carriers to ensure we are maximizing the utilization of our tracking systems.

• Scheduling and rescheduling pick-up and delivery appointments as needed.

• Alerting the Logistics Coordinator(s) of any anticipated or actual issues that might impact the timely pick-up and delivery of a shipment or that might put the shipment at risk of damage, theft, or loss.

• Ensuring that we receive and upload customer and carrier rate confirmations on every applicable shipment.

• Securing proof of delivery receipts from carriers, ensuring they are uploaded into our TMS, and communicating with the accounts receivable team.

• Communicating with team members and customers to build strong working relationships.

• Participating in special projects as needed

What are we looking for?

1. The desire to be part of a collaborative work environment.
2. An eagerness to learn and grow with our company.
3. A passion for doing the right for our customers, our carriers, and our company.
4. The ability to communicate well both orally and in writing.
5. Excellent follow-through and attention to detail.
6. Experience in the logistics or transportation industry a plus
7. Fluency in Spanish or French a plus
8. Proficient in Microsoft Office and CRM system preferred.

What are we offering?

• Professional growth opportunities
• Major Medical, Dental, and Vision coverage
• Paid Time Off
• Paid Holidays
• This position offers a competitive base salary plus bonus.