Job Description
Job Description
Work Now Staffing is looking for Data Entry/Customer Service Representatives for our Romeoville client.
Shift: 8:00am - 4:30pm (may have to stay late depending on the work load)
Pay: $17.00 - $19.00 per hour
Job Description:
Customer Service Representative will act as a liaison between customers and sales and production facility. This position will work with internal departments to achieve customer expectations. CSR will oversee and manage Customer work load as well as assist in processing jobs and talking to clients. Candidate must be able to work in a fast-paced production environment. Position will establish and promote excellent customer relations as well as facilitates the resolution of any customer issues. We are looking for a motivated, organized individual to add to our growing team.
Job Details:
- Ensure all timelines for scheduling and production are met which includes creating the production plan
- Address all customer production and postage questions while fostering a solid client focused relationship
- Availability to take calls after hours to resolve production or customer questions
- Ensure Quality Steps are being met
- Performs other related duties and participates in special projects as assigned
- 45 day performance and pay review
Candidate must have the following qualifications:
- Proficient in Microsoft programs
- Excellent communication skills
- Previous experience in printing, mailing or bindery is a plus
- Three or more years previous customer service experience is required
- USPS Mailing Requirement Knowledge Preferred
- Monticello Software and USPS PostalOne Software experience preferred
Apply here or visit us at:
Work Now Staffing
427 N Bolingbrook Dr
Bolingbrook, IL 60440
630-343-1266
Employees may enroll in an optional medical and supplemental benefits program through our insurance provider. This plan covers preventative and wellness services at no cost including: Annual wellness exams, Immunizations and STI screenings. Additional plan highlights include: A National Network included with over 530,000 in-network doctors; Affordable doctor visits and urgent care co-pays; Enhanced RX program featuring deeply discounted medications; Acute drug formulary with 37 medications; and, 24-7 virtual urgent care. Additional information on pricing and the benefits offered will be provided upon hire.