Job Description
Job DescriptionBenefits:
- 401(k) matching
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
About the Role:
Join Midas in Bangor as a Customer Service Representative, where you'll be the friendly face of our team in Bangor, ME. We are looking for enthusiastic individuals who are passionate about providing exceptional service and ensuring customer satisfaction.
Responsibilities:
- Assist customers with inquiries and provide solutions in a timely manner.
- Manage customer interactions via phone, email, and in-person.
- Process transactions accurately and efficiently.
- Educate customers about our services and products.
- Handle customer complaints with professionalism and empathy.
- Maintain a clean and organized workspace.
- Collaborate with team members to improve customer experience.
- Stay updated on company promotions and services to better assist customers.
Requirements:
- High school diploma or equivalent; relevant experience preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Proficiency in basic computer applications.
- Customer service experience is a plus.
- Positive attitude and a team player mentality.
- Willingness to learn and adapt in a dynamic workplace.
About Us:
Midas has been serving the Bangor community for years, providing top-notch automotive services with a commitment to quality and customer care. Our customers love us for our reliability and expertise, while our employees appreciate a supportive and inclusive work environment that encourages growth and development.