Job Description
Job Description
We are seeking a friendly, dependable, and detail-oriented Customer Service Representative to join our growing team. If you enjoy solving problems, communicating with people, and working in a team-oriented environment, we’d love to hear from you!
Key Responsibilities:
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Serve as the first point of contact for customers via phone, email, or in person
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Respond to inquiries regarding products, services, billing, and account status
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Resolve customer concerns and escalate issues when necessary
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Maintain accurate customer records in our CRM or internal system
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Process orders, returns, and payments as needed
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Collaborate with internal departments to ensure timely resolution of customer requests
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Meet or exceed individual and team performance metrics
Qualifications:
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High school diploma or equivalent (Associate’s or Bachelor's degree a plus)
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1+ year of customer service experience preferred (call center, retail, banking, or office setting)
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Strong verbal and written communication skills
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Proficiency in Microsoft Office and/or customer database systems
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Ability to multitask and stay organized in a fast-paced environment
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Positive attitude and a strong sense of accountability
Pay Details: $17.00 to $18.00 per hour
Search managed by: Amaka Mozie
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance