Job Description
Job DescriptionDescription:
Larsmont Cottages - Two Harbors, Minnesota
Discover Your Odyssey
Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.
Why Odyssey?
At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:
- Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
- Employer Recognition: Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
- State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
- Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
- Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
- Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.
- Awesome Benefits: Enjoy a comprehensive benefits package that includes health, dental, and vision insurance, along with voluntary life and AD&D coverage. We also offer voluntary accident, critical illness, and hospital indemnity insurance, a 401(k) plan, PTO, and an Employee Assistance Program (EAP). Your well-being is our priority!
Your Odyssey Awaits
Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.
Work here. Play here. Thrive here.
Join our dynamic team at Larsmont Cottages, beautifully situated on the stunning shores of Lake Superior! We are looking for an experienced and enthusiastic Banquet and Event Manager to oversee our exceptional events. If you have a passion for hospitality, a keen eye for detail, and a talent for creating unforgettable experiences, we would love to hear from you!
This position offers a base salary with additional earnings from banquet service charges.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Communication with event clients, Sales Department and various resort departments to effectively service all group business.
- Coordinate and conduct site visits while discussing event details with client.
- Attend tradeshows and group sales expos, as needed.
- Maintain, review and complete client files, contracts, reports, work schedules and calendars, sales estimates, and event orders.
- Collect deposits, process and monitor billing, track payments.
- Track group lodging blocks for release dates and monitor reservation pick-up.
- Work banquets, special events and off-premises functions.
- Hire, train, schedule and oversee banquet staff for appropriate and efficient set-up, service and tear down of events.
- Participate in various meetings, including weekly manager meetings, food & beverage meetings, and group sales meetings.
- Manage banquet equipment inventory.
Requirements:
Education and Experience
High school diploma or general education degree (GED); minimum of two years’ related experience and/or training preferred; or acceptable equivalent combination of education and experience.
Competencies, Skills, and Abilities
To excel in this role, candidates should demonstrate the following:
- Uphold Odyssey Values and HEART principles
- Be organized, proactive, adaptable, and flexible
- Prioritize and plan work activities efficiently
- Maintain acceptable attendance and punctuality
- Follow through on commitments
- Utilize group sales procedures effectively
- Manage and adhere to banquet labor costs
- Use proper banquet equipment and follow standard set-up procedures
- Read, analyze, and interpret business reports
- Write in a prescribed style and format
- Present information effectively to management, groups, and boards
- Calculate figures and amounts such as discounts
- Define problems, collect data, establish facts, and draw valid conclusions
- Use a computer for advanced applications like spreadsheets, business correspondence, and job-specific software programs
Physical Demands
While performing the duties of this job, the employee is constantly required to talk, hear, and use hands. The employee is frequently required to stand, walk, sit, reach, stoop, and kneel. The employee will seldom be required to climb and taste/smell. The employee must be able to lift and/or move objects up to 50 pounds. Specific vision requirements required by this job include close vision.
Work Environment
While performing the duties of this job, the employee will be frequently exposed to moderate noise, general office conditions and outdoor weather conditions. The employee will seldom be exposed to wet, hot, humid conditions, high, precarious places, fumes or airborne particles, and chemicals or solutions.
Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.
The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements
Are you ready to join an award-winning team that celebrates outstanding service and a welcoming atmosphere? Apply now and help us create unforgettable experiences for every guest who walks through our doors.
Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.