Japanese / English Bilingual Logistics Coordinator
Job Description
We are seeking a Japanese and English bilingual candidate with strong numerical and analytical skills to join a global freight forwarding company located near the Detroit International Airport as a Logistics Coordinator. This is an excellent opportunity for someone looking to build a career in the supply chain industry. The position is 100% On-site, Non-Exempt, Full-time, and Temporary to Hire, with insurance benefits and PTO provided.
Key Responsibilities
- Coordinate and monitor international and domestic shipments (air, ocean, and road).
- Plan and manage shipping routes considering cost, transit time, and customer requirements.
- Ensure accurate and timely data entry in the company system (CargoWise)
- Prepare, review, and process billing, including issuing invoices, tracking payments, and resolving billing discrepancies in coordination with the accounting team.
- Communicate professionally in both Japanese and English with customers, vendors, carriers, and internal teams via email and phone.
- Oversee customs compliance, documentation, and import procedures.
- Arrange special transport services, including courier and hand-carry as needed.
- Train, lead, and support the Import Operations team to maintain performance standards.
- Maintain and update Standard Operating Procedures (SOPs) and ensure process consistency.
- Ensure timely and accurate billing and monitor weekly performance reports and KPIs.
- Adhere to safety, quality, and productivity standards while identifying areas for operational improvement.
Qualifications:
- Japanese and English bilingual language skills at a business professional level or higher.
- High school diploma or higher education required; a college degree in Logistics, Supply Chain Management, or a related field is preferred.
- Proficient in Microsoft Office Suite, particularly Excel and Outlook.
- Excellent verbal and written communication skills, with strong organizational and problem-solving abilities.
- Strong numerical skills.
- Ability to multitask effectively in a fast-paced, deadline-driven environment while maintaining attention to detail.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you’re a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.