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Customer Account Representative

GROWTH GEAR MARKETING INC
locationWashington, DC 20009, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Customer Account Representative

We are hiring a detail-oriented and customer-focused Customer Account Representative to manage and support client accounts with care and precision. In this role, you’ll be the go-to contact for customers, ensuring their satisfaction, resolving issues, and identifying opportunities for additional value. If you’re great at follow-through and enjoy supporting long-term client relationships, this may be a great fit for you!

Key Responsibilities:

  • Manage day-to-day customer interactions

  • Ensure accurate documentation and timely communication

  • Identify upsell or cross-sell opportunities through consultative conversations

  • Maintain a positive customer experience throughout the account lifecycle

What You Bring:

  • Strong organizational and problem-solving abilities

  • Excellent written and verbal communication skills

  • Ability to manage multiple tasks while staying customer-focused

  • Experience in account management or customer service is preferred

  • Proficiency with basic digital tools (CRM, email, data entry)

Perks:

  • Stable, full-time position with room to grow

  • Supportive team culture

  • Training and development opportunities

Company DescriptionAt GrowthGear Marketing (GGM), we specialize in driving results through strategic marketing and sales while creating opportunities for businesses and individuals to thrive. Our expertise in customer acquisition, business development, and brand expansion helps people grow their opportunity presence while delivering measurable success.

But we’re more than just a marketing firm we’re a growth engine for ambitious professionals. At GGM, we foster a positive, high-energy culture built on continuous learning, development, and mentorship. We believe in recognition and reward, ensuring that hard work and success never go unnoticed.

Our team operates with a winning mindset, where innovation, collaboration, and excellence fuel our daily work. Whether it’s helping clients scale or empowering our people to reach new heights, our focus remains the same: growth, opportunity, and success.

Join us at GGM, where your potential meets opportunity, and success is just the beginning.

Company Description

At GrowthGear Marketing (GGM), we specialize in driving results through strategic marketing and sales while creating opportunities for businesses and individuals to thrive. Our expertise in customer acquisition, business development, and brand expansion helps people grow their opportunity presence while delivering measurable success.\r\n\r\nBut we’re more than just a marketing firm we’re a growth engine for ambitious professionals. At GGM, we foster a positive, high-energy culture built on continuous learning, development, and mentorship. We believe in recognition and reward, ensuring that hard work and success never go unnoticed.\r\n\r\nOur team operates with a winning mindset, where innovation, collaboration, and excellence fuel our daily work. Whether it’s helping clients scale or empowering our people to reach new heights, our focus remains the same: growth, opportunity, and success.\r\n\r\nJoin us at GGM, where your potential meets opportunity, and success is just the beginning.

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