Pharmacy Technician

Job Description

Job DescriptionDescription:

Who we are:

At STRIDE Community Health Center, we’re dedicated to more than just providing healthcare-we’re committed to making a lasting impact on the lives of our patients and the communities we serve. As one of Colorado’s largest Federally qualified healthcare centers (FQHC), we offer comprehensive services-including primary care, dental, pharmacy, behavioral health, health education and outreach services across 13 clinics in the Denver Metro area.

With over 35 years of experience serving our community, our growing team is at the heart of our mission. We believe healthcare is about more than treating illness; it is about fostering wellness and addressing the unique needs of every patient, ensuring no one is left behind. If you’re passionate about making a meaningful difference, thrive in a collaborative environment, and are ready for a career that transforms lives-including your own, STRIDE is the place for you.

General Purpose:

The Pharmacy Technician facilitates efficient and accurate dispensing of medications, provides excellent customer service to all patients and fellow STRIDE employees, and assists the pharmacist in all pharmacy operations not requiring professional judgment.

Essential Duties and Responsibilities:

• Accurately dispense medications to patients upon receipt of proper prescriptions and upon approval of the pharmacist.
• Review prescriptions for completeness, enter prescription, patient demographic information and payer information into pharmacy databases, fill prescriptions under supervision of the pharmacist and brings any concerns regarding a prescription to the attention of the Pharmacist.
• Complete training for 340B Drug Pricing Program and Medicare Fraud, Waste and Abuse within 90 days of hire.
• Verify 340B eligibility of patient, prescription, and provider prior to dispensing 340B purchased medication.
• Positively interact with patients to ascertain patients’ prescription needs, making sure patient consults with the Pharmacist when professional knowledge and judgment are required.
• Answer phone calls and retrieves phone and internet web portal messages. Accurately transcribe phone messages from automated refill line, addressing messages by the end of each business day.
• Prepare RX transfer requests for the pharmacist.
• Check in orders from wholesaler and other pharmaceutical vendors, updating electronic inventory record in the EMR.
• Stock medications in the pharmacy, ensuring proper storage conditions.
• Fill clinic and vaccine orders under supervision of and approval by the pharmacist.
• Submit refill requests, prior authorization requests and other internal communications via the EMR.
• Prepare daily RX deliveries to remote pick-up locations.
• Perform payment transactions in POS register. Follows all cash handling policies and procedures.
• Perform end-of-day prescription and financial reports. Prepare daily cash log, currency summary and deposit for verification and approval by second staff member.
• Return medications to stock after 14 days in will call area.
• Identify and pull expired medications from inventory.
• Complete all training required by department or organization.
• Maintain current pharmacy technician certification.
• Perform other duties as assigned required.

Requirements:

STRIDE Values:

Integrity: Doing the right thing even when no one is watching

Compassion: Meeting patients where they are with empathy

Accountability: Following through on our commitments.

Respect: Valuing human dignity

Excellence: Embracing a growth mindset and striving for continuous improvement.

Education and Experience:

• A successful candidate will possess the following education or formal training.
• High school diploma or GED required
• State of Colorado Pharmacy Technician Certification required
• Must have a valid BLS certification.
• 1 year experience as pharmacy technician in retail setting preferred

Skills and Expertise

• Ability to interact positively and build rapport with patients, coworkers and/or external contacts
• Ability to work independently and organize work in a manner that ensures accuracy and efficiency
• Knowledge of medical electronic billing procedures and coding
• Ability to demonstrate the capability to effectively and sensitively respond to the needs and concerns of the full range of STRIDEs diverse patient population
• Customer service skills, including the ability to diffuse upset patients
• Basic math skills required; Basic excel spreadsheet skills and a basic understanding of accounting helpful
• Skill in using a variety of computer software including but not limited to the internet and MS Office products
• Ability to handle sensitive information ethically and responsibly
• Ability to protect the confidentiality of patients, employee and business information
• Bilingual Spanish is preferred
• Must be experienced in working in a fast-paced environment and be able to multi-task and prioritize

Required Tools of the Job

• Desktop computer and laptop
• Pharmacy Management system
• EMR database system
• Microsoft suite and various audio/video platforms
• Internal and external IT ticketing systems

Working Environment and Physical Activities

Office environment within a clinical setting. Enters data into computer programs via computer, mouse, and keyboard. Moves about the office environment and occasionally to other locations. Moves/transports objects up to 25 lbs. occasionally. Communicate information to others. Discerns/analyzes information from others to assist in decision making.

Schedule

Hours vary based on 8 hour shifts within clinic hours- Monday - Friday 8am-6pm

STRIDE offers a competitive hourly range of $22.50-$27.00, depending on experience.

The salary range reflects STRIDE’s good faith estimate of potential compensation at the time of posting. The final offer for the selected candidate will be determined based on several factors, including experience, education, budget, internal equity, specialty and training.

Why STRIDE

Join us for a fulfilling career with a comprehensive full-time benefits package that promotes professional growth, well-being, and financial security, including:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Health Savings account (HSA) and Flexible Spending accounts, including dependent care options.
• 401(K) with matching for eligible employees
• Work-Life balance-No nights, no weekend and no major holidays
• NHSC loan repayment assistance
• Tuition reimbursement and continuing medical education assistance
• Employee Assistance Program (EAP)
• Employee discount programs on top local attractions
• Competitive wages

STRIDE conducts background checks, including criminal history, education, license and certification.

STRIDE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

STRIDE complies with the Americans with Disabilities Act, providing reasonable accommodations as needed.

Health and Safety commitment:

To ensure the safety of our patients, staff, and communities, all new hires at STRIDE must receive an annual flu shot or provide an exemption, as well as undergo tuberculosis screening and testing.

Application submission closing date: [Ongoing/date]