Job Description
Position Overview:
We are looking for a detail-oriented and highly organized Sales Support Specialist to join our team. This is a back-office role focused on supporting the sales team by managing critical administrative and data-related tasks. Your primary responsibilities will include creating customer quotes, generating service contracts, and auditing inventory and service information to ensure accuracy.
This position is ideal for someone who is task-driven, process-focused, and takes pride in producing accurate, high-quality work. You’ll play a key role in keeping internal systems and documentation aligned with customer needs and business objectives. You should be comfortable taking direction but also capable of working independently with minimal supervision.
Key Responsibilities:
- Create and prepare accurate customer quotes based on sales team input and customer requirements
- Generate and process customer contracts in a timely manner
- Audit and maintain inventory and service records to ensure data accuracy
- Enter and update customer service details in internal systems
- Collaborate with sales, provisioning, and operations teams to ensure smooth handoffs and accurate documentation
- Communicate clearly and professionally, both in writing and verbally
Preferred Qualifications:
- Excellent organizational and time-management skills
- Ability to multitask and adapt to changing priorities
- Strong, proactive work ethic with a high level of initiative
- Proficiency in Microsoft Office Suite and Gmail
- Strong attention to detail
- Effective written and verbal communication skills
About Worldnet:
Headquartered in St. Louis, MO, Worldnet has been a trusted partner in helping businesses reduce telecom and technology costs for over 20 years. With a customer base of over 2,000 across the U.S., we leverage our position as a top distributor for numerous carriers and vendors to deliver cost-effective solutions nationwide.
Salary: $50,000+ (experience based)
Benefits:
- Health insurance
- Dental insurance
- Retirement plan