Job Description
Job DescriptionDescription:
Landscapes Golf Management and Fountain Head Country Club are seeking a detail oriented and organized Administrative Assistant to support our team. The ideal candidate will be responsible for providing administrative support, ensuring smooth operations, and enhancing the overall efficiency of our club. This is a temporary position with full time hours with the possibility of other long term options.
Located in Hagerstown, Maryland, Fountain Head has a warm and welcoming atmosphere that surpasses any other. The club boasts not only on its beautiful stone Clubhouse and perfectly manicured grounds, but also on the array of amenities it offers to members and guests. At Fountain Head, you can experience exquisite fine dining, sports, social and business activities at the Club, first-class gym facilities, tennis courts and lessons, swimming pools and lessons, as well as the finest original Donald Ross golf course in the state of Maryland. Its elegant ballroom is the premier event, banquet, and wedding venue for Hagerstown, Maryland and the surrounding areas. The club is located a convenient short drive from Pennsylvania, Baltimore, Virginia, Washington D.C., Western Maryland and West Virginia. Discover more about Fountain Head Country Club by visiting www.fhcc1924.com .
Our Values Bring Us Together; Our Expertise Sets Us Apart. We at LGM believe these values are instrumental to our daily operations. LGM Values: Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best
To learn more about Landscapes Golf Management visit www.landscapesgolf.com .
JOB SUMMARY
Administrative assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office.
ESSENTIAL JOB FUNCTIONS
The essential functions include, but are not limited to the following:
- Answers live telephone calls during operating hours and assists members and guests or make transfers to correct departments as necessary.
- Greets and provides assistance to members and guests in a friendly and professional manner to provide a positive impression of the club.
- Processes all member billings and sends statements to members on a timely basis; works with General Manager to research and resolve billing discrepancies as they arise.
- Receives, sorts and distributes incoming mail and packages; prepares outgoing mail to ensure timely and accurate delivery.
- Collects, records and deposits all member and other payments received. Reconciles member accounts.
- Codes and sends invoices to the home office on a weekly basis. Sends all supporting documentation with approved invoices.
- Gathers and submits expense reports on a weekly basis and sends to the home office with coded and approved invoices.
- Assists with the gathering and submission of payroll information including correcting missed time clock punches, entering commissions, charge tips and service charges into timekeeping system, and meeting with new employees to complete new hire paperwork.
- Responds to website and e-mail inquiries or directs them to the appropriate person.
- Orders office supplies as approved.
- Maintains clean and organized office and lobby areas.
- Demonstrates a commitment to the work and success of the Company by being solution-oriented, having positive interactions with all team members and meeting customer service standards set by management
- Performs additional assignments per the direction of club or Company managers.
- Regular and punctual attendance on site for all scheduled shifts is required.
Requirements:
KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must have high level of customer service ability.
- High attention to detail and organized.
- Excellent communication skills with phone, email and mailings.
EDUCATION AND EXPERIANCE
- High School Diploma or GED preferred
- Previous experience as an administrative assistant or other office position.
PHYSICAL REQUIREMENTS
Seeing and hearing: read documents, computer screen, answer phones, communicate in person 50-75%
Standing and walking 25-50%
Climbing, stooping, squatting and kneeling 0-24%
Dexterity: utilizing phone, typing, writing and driving 24-50%
Lift in excess of 25 pounds 0-24%
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.