Job Description
Job Description
You might not know our name, but you’ve probably seen our work – on stage, on screen or on the field. Our technology solutions and unique Global Production Ecosystem empower content creators and rights holders to tell their stories in breakthrough ways. We’ve supported some of the world’s most watched productions and live events in sports, entertainment, concerts, festivals, film, TV and more. For over 35 years our clients have trusted us to deliver live production, live events, and virtual production solutions for them, anytime, anywhere. Put simply, we bring content to life.
Purpose:
The MCR Operations Team is responsible for managing and coordinating VISTA’s transmission requirements via satellite, fiber and IP. The candidate will join VISTA’s overnight rotation, helping to deliver services effectively and efficiently. The position will require overnights, weekends and holidays, 40 hours per week, with the potential for overtime. This is a temporary position with the potential to become full-time at a later date. You must be bilingual (English/Spanish). We are looking for a driven, self-motivated individual. The ideal candidate is well organized and has the ability to remain calm and focused under pressure.
Essential Duties/Responsibilities:
- Routing various signals according to booking information following workflows and procedures
- Managing daily workloads and responsibilities with other team members
- Quality Control for video and audio transmissions
- Troubleshooting technical issues and escalating to Engineer-in-Charge or providers
- Booking and operating third party services, including space segment, fiber circuits, etc.
- Handling client transmission requests via phone and email
- Reporting and documenting technical issues
- Operates all broadcast equipment and technology within assigned operating areas, including but not limited to organization and distribution of all server content used for recording and playback during control room productions.
- Participates in special event coverage and projects as necessary
Position Requirements:
- 2nd Language: Particularly Spanish
- Ability to achieve minimal fault with work completed
- Effective troubleshooting/problem solving skills
- 2 Years working in a broadcast environment
- Familiarity with broadcast equipment, including routers, waveform monitors, receivers and VTR Decks
- Familiarity with Satellite transmissions and RF delivery
- Excellent Computer Skills
- Excellent Communication Skills
- Customer service skills
- Preferred knowledge/experience
- Familiarity with MCR/Transmission facility
- HD knowledge
- QC Experience
- Postproduction environment
- Working with new media, encoding and streaming technologies