Job Description
Job Description
Front Desk / Office Coordinator – Pediatric Dental Practice (South Charlotte)
Full-Time | Ballantyne Pediatric Dentistry | In-Office
We are seeking a motivated and detail-oriented Front Desk / Office Coordinator to join our growing pediatric dental practice in the Ballantyne area of Charlotte, NC. This is a unique opportunity for someone with at least 1 year of dental office experience who is ready to take on more responsibility and help our team thrive.
At Ballantyne Pediatric Dentistry, our mission is to make a positive impact on children’s lives by providing exceptional care and educating families about the connection between oral health and overall health. We take pride in being a practice that patients and team members are proud to be part of—one known for quality, compassion, and community involvement.
Schedule:
- Full Time, Monday - Thursday 8AM - 5PM
What You’ll Do
- Lead daily operations: Oversee scheduling, patient flow, and office systems to keep the practice running smoothly.
- Support team success: Train, coach, and encourage staff to deliver consistent and exceptional patient experiences.
- Drive growth: Track reports, monitor performance, and identify opportunities to improve productivity and revenue.
- Problem-solve: Address challenges with patients, staff, or processes and create solutions that foster long-term success.
- Enhance patient experience: Ensure every family feels welcomed, cared for, and confident in our services.
What We’re Looking For
- Dental office experience: Minimum of 1 year (front desk, admin, or management).
- Strong organizational and problem-solving skills.
- Comfortable with scheduling, treatment coordination, and patient communication.
- Experience reviewing reports, meeting goals, and supporting a team.
- Knowledge of Dentrix and Dental Intelligence a plus.
- Positive, professional, and adaptable personality with a passion for pediatric care.
Our Core Values
Team Player | Courteous & Respectful | Trustworthy & Loyal | Health-Focused | Hardworking | Creative Problem-Solver
Benefits
- 401(k) with match and retirement plan
- Dental coverage and employee discounts
- Cell phone reimbursement
- Paid training and opportunities for advancement
- Supportive, team-oriented work environment
If you are passionate about helping children, love creating memorable patient experiences, and are ready to grow your dental career, we’d love to hear from you!
Skills:
- Pediatric
- Billing
- Insurance
- Scheduling
- Dentrix
Benefits:
- Dental
- 401k
- Bonuses